We've moved!

This donation page is on the old Big Give website. Please go to theBigGive.org.uk to find current campaigns and opportunities to double your donation.

If you have any queries on the changes, please email us at info@thebiggive.org.uk.

Project information

Supporting families of sick and premature babies

One of the most basic things parents need when their baby is born premature or sick is to be able to talk to someone. Parents who feel confident and well informed are more likely to be able to provide their baby with the support that they need, improving their long term outcomes

Project is ongoing - this outlines support required for 10/11

Charity information: Bliss, the special care baby charity

Bliss, the special care baby charity logo
  • Need


    As a result of having a baby in special, parents often feel confused and helpless. Mothers of premature babies have higher levels of anxiety than mothers of term infants and are at greater risk of developing postnatal depression . This can then affect the parent/child bond and put a baby at risk of developmental delays .Our trained family support team and volunteers support families and parents with a free helpline and a range of support and advice services.


    Our support and advice services for families includes: a free and confidential helpline (91% of parents using the service in 2009 reported feeling reassured); a register of volunteer parents who have had a premature or sick baby and are able to offer telephone support to other parents in a similar situation; and a counseling referral service which provides parents who have had a particularly traumatic experience with free counselling sessions with trained, qualified counsellor

  • Aims

    Aim 1

    Increase use of the helpline by 10-15%, to 2,700 parents and families


    » Maintain our extended hours service and promote wider use of our languageline service to ensure greater accessibility

    What success will look like

    Success will be seen in the number of calls (monitored on a monthly basis) along with increased levels of positive reported outcomes from families using the service.

    Aim 2

    Increase the number of Parent for Parent referrals by 50%.


    » Increase the number of referrals in line with helpline calls

    What success will look like

    Success will be seen in the number of referrals to parent supporters and positive reported outcomes from users.

    Aim 3

    Provide increased levels of specialist (emotional) support


    » Provide six sessions of counselling each for 50 parents of sick and premature babies

    What success will look like

    Success will be the number of referrals made to the counseling service along with the number of paid sessions taken up by parents and training provision for counselors.

  • Impact


    These services will have a positive impact on the skills, levels of confidence and emotional wellbeing of parents of sick and premature babies. We are aiming for a 10% increase on helpline calls answered, a 50% increase on referrals to the parent network and the provision of 300 free counseling sessions


    Insufficient funds to pay for the additional free counseling sessions that we have identified there will be a need for during 2010/2011


    Funders of this project will receive a copy of our e newsletter which deos include details of the progress of our projects as well as other ways to support the charity (e.g. by campaigning). This is an opt in communication.

  • Budget

    Budget - Project Cost: £65,000

    Loading graph....
      Amount Heading Description
      £45,000 Supporting families Running the family support helpline and parent referral service for one year
      £12,000 Counseling Providing 300 free counseling sessions
      £4,500 Counseling Training and support costs
      £3,500 Management Management and overheads

    Current Funding / Pledges

    Source Amount
    Waterloo Foundation £7,000 Guaranteed
    Goldsmiths Charity Foundation £3,000 Guaranteed
  • Background


    The project is available across the UK


    Parents and families of the 80,000 babies born sick and premature each year

  • Why Us?

    Why Us?

    Bliss is the UK charity for special care babies with over 30 years experience of providing support to parents and families. Demand for our helpline services has increased year on year and continues to be a core part of our family support provisions. Our 2009 pilot of the counseling service showed a clear demand with 98% of the 59 parents rating it as beneficial (reducing levels of anxiety).

    Read more about the Charity running this project.


    The Family Support Team

    The Team manages the helpline and parent referral services, identifying those individuals who require one to one (counseling) support