Project information

Family Carer Support

Improve the lives of family carers - people who look after partners, friends of relatives that could not manage alone - by ensuring they do not experience financial and social exclusion, and ill health as a result of their caring role.

August 2010 - July 2015

Charity information

Carers Trust Heart of England (formerly Coventry Carers' Centre and Crossroads Care)

Carers Trust Heart of England (formerly Coventry Carers' Centre and Crossroads Care) logo
  • Need


    Family carers provide care to the people they look after, which is equivalent in value to another NHS. They do this out of love of a sense of duty to the people they care for but often experience severe disadvantages if they are not provided with information, advice and support. The project aims to prevent the well documented disadvantages - financial, social isolation and ill health.


    Coventry Carers' Centre has a proven track record of improving the lives of family carers. The outcomes achieved by the service are shown by the results of a survey of the carers being supported in which carers reported the following:
    At least one positive outcome - 86%
    Less stressed - 68%
    Improved finances - 38%
    Less alone - 76%
    More able to carry on caring - 62%
    More control of their lives - 61%
    Increased self confidence - 57%
    More able to deal with health & social care - 45%

  • Aims

    Aim 1

    Improve the lives of family carers in Coventry


    » Provide information, advice and support
    » Provide training for carers
    » Provide small grants for carers
    » Provide breaks for carers

    Success will be... Carers will report improvements to their health and well being and a reduction in the well documented adverse effects of caring.

  • Impact


    Carers report:
    - Improved financial position
    - Reduced social isolation
    - Improved health
    - More able to carry on caring
    - Improved self confidence
    - More control of their lives
    - Improved ability to deal with health and social care professionals
    Success will be demonstrated through:
    - Carers' surveys
    - Case histories
    - Digi stories


    The Carers' Centre has been providing carer support services since 1996. It receives about a third of its funding from the City Council and PCT - the main risk is that this funding may be reduced as part of the current cost cutting agenda. This risk has been addressed by ensuring the carers are predominant in all policies and strategies and that statutory staff are aware of the invaluable contribution the carers make to health and social care in Coventry.


    The Centre can provide:
    - Quarterly activity reports
    - Annual Carers' Survey
    - Annual reports
    Our extensive data base allows us to tailor reports to meet funders' needs.

  • Budget

    Budget - Project Cost: £216,419

    Loading graph....
      Amount Heading Description
      £152,025 Staff Salary/NI/pension/training
      £22,300 Management Management
      £11,680 Support Data base/admin
      £11,301 Premises Rent, heat, light etc
      £19,113 Office Equipment, telephone, photcopier etc
  • Background


    The project will be based at Coventry Carers' Centre in City Arcade Coventry and will serve family carers living or working in Coventry.


    There are over 30,000 family carers living in Coventry, 25% of which care for 50+ hours per week. 8% of the workforce are family carers.
    Coventry has a high BME population. The Carers' Centre has a nationally recognised high reputation for its work with these and other socially excluded groups.

  • Why Us?

    Why Us?

    Coventry Carers' Centre has been providing carer support services since 1996. During that time it has identified and supported over 11,000 family carers. We are recognised locally and nationally as an exemplar of best practice.

    Read more about the Charity running this project.


    Generic Carer Support Worker

    Provide information, advice and support to family carers tailored to the needs of individual family carers.