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Project information

Out and About -Accessible Transportation Vehicle

Our idea is to purchase an adapted vehicle to provide free wheelchair accessible travel for disabled people. Journeys will be booked through us and we will recruit and train local volunteers to be volunteer drivers. Our project aims to tackle social isolation by helping people get out and about.

The project can start once funding is in place and will be ongoing.

Charity information: EZRA UMARPEH LIMITED

  • Need


    In a consultation undertaken in 2015, Hackney Council identified transportation as the biggest problem facing disabled people in the borough. There are currently no existing transport schemes available that are free of charge, provide door to door service, are available at any time, allow for companions and give users the privacy and dignity they deserve. Local Dial a Ride schemes have long wait times and are unsuitable for those on reduced immune systems.


    By purchasing an adapted vehicle, disabled people within the community will be able to get out and about. Volunteer drivers will collect people from their homes and drive them to their venue of choice; medical appointments, social clubs, family events or local classes. We will offer a prompt pick up service, in a comfortable private car which can be shared with family or friends. Evidence shows 34% of disabled people in London live in poverty -so we will deliver our service free of charge.

  • Aims

    Aim 1

    Reduce Social Isolation both for wheelchair bound community members and for those out of work.


    » Promote our accessible transportation via our website, local advertisers and regular service users, encourage wheelchair users to get out and about.
    » Recruit local volunteer drivers encouraging those with spare time to engage in meaningful volunteering and community involvement through Ezra Umarpeh

    What success will look like

    Success will be measured by delivering the project to 80 users over the first year and recruiting 10 new drivers. We will score levels of isolation at start and end of Year 1.

    Aim 2

    Increase attendance to medical appointments and improve health and well being.


    » Assist elderly/disabled people (and support their carers) to attend medical by providing convenient, bespoke travel arrangements.

    What success will look like

    We will record destination of users on our booking system and expect at least 60% of all journeys to be doctor or hospital appointments.

    Aim 3

    Increase community volunteering and improve skills for local people, enhancing work opportunities.


    » Recruit a Volunteer Coordinator to recruit and train 10 local Volunteer Drivers to deliver this project.

    What success will look like

    Recruit at least 10 Volunteer Drivers and hold 4 training sessions including how to safely strap in wheelchairs. Questionnaires at start and finish will assess improved skills.

  • Impact


    The long term change is to see improved health and well-being. When users attend social events and medical appointment they feel better both physically and emotionally. The ripple effect is felt by carers who feel supported in their task of caring for the disabled as well as volunteers who feel fulfilled by contributing to the community. Success will be demonstrated by feedback from users and volunteers which will be collected at the end of Year 1 in the form of a simple questionnaire.


    The first risk is the safety of passengers, particularly as the disabled are more vulnerable. To deal with this, we will not recruit any drivers (or allow carers to self drive) without providing adequate training.
    The second risk is being able to meet demand and coordinate bookings. To deal with this we will recruit a Volunteer Coordinator to manage booking on a Google calendar which can be accessed out of hours too. We will log all unfulfilled bookings to monitor need.


    We will report to donors in whatever form required. We produce quarterly progress and finance management reports which are always available to funders upon request. We welcome visits to our offices and off site projects and invite them to our events.

  • Budget

    Budget - Project Cost: £40,000

    Loading graph....
      Amount Heading Description
      £23,000 Adapted Vehicle Adapted Wolkswagon Caddy Maxi \Life 1.6 TDI
      £9,984 volunteer coordinator 16 hours x £12 x 52 weeks
      £5,106 running costs insurance, fuel, maintenance
      £1,910 volunteering Recruitment and Training sessions

    Current Funding / Pledges

    Source Amount
    Private Donor £5,000 Conditional
  • Background


    Our vehicle will be located in Hackney North London although we will allow users to travel to their destination of choice (subject to availibility)


    At least 80 disabled users and their carers, as well as 10 volunteers will benefit from this project.

  • Why Us?

    Why Us?

    Ezra Umarpeh has 15 years of experience in accessible transportation. We need to purchase this new vehicle because one of our current vehicles are soon to be phased out and because increased demand means we are constantly having to refuse requests for this service. Our current 2 vehicles are visible on Hackney roads and disabled users coming in to our offices to loan mobility equipment can see them parked outside. This makes us very well placed to deliver this project.

    Read more about the Charity running this project.


    Mrs Reisi Neuman

    Chief Executive