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Project information

The Hub: a dedicated space for inpatients/families

St Oswald’s Hospice provides holistic care for people at end of life; we also help patients to manage symptoms such as chronic pain, enabling them to return home to enjoy quality time with loved ones. We want to fit out a dedicated space on our inpatient unit for families to use during their stay.

March 2018 - May 2018

Charity information: St Oswald's Hospice

St Oswald's Hospice logo
  • Need


    Our Hospice cares for people who are very seriously ill. Often they spend long periods on our Inpatient Unit. Our bedrooms are lovely but we very much need a designated space where patient and their families can eat together or relax in comfort, enjoying precious hours together. At present we can offer a small and frankly gloomy Quiet Room, or our 'Pop In' a converted patient bedroom. Neither space is appropriate and, with a long waiting list, we can no longer spare the bedroom.


    We have funding to extend our Quiet Room, creating a large, airy space which opens onto a patio area within our beautiful patient garden. Big Give funding would enable us to furnish the space with dining furniture (so families can eat together), comfortable seating and lots of entertainment e.g. TV, music system, games console and books to relieve boredom or help people 'switch off,' during distressing or challenging times. This will also free up the much needed bedroom for Hospice patients.

  • Aims

    Aim 1

    Fully furnish and equip our newly extended Family Room.


    » Create a comfortable living area for patients and families with new rise/recline chairs, a sofa, and attractive soft furnishings.
    » Add a dining area for patients who don’t like to eat in their bedroom so they can sit at a table and eat with their family/friends if they wish.
    » Provide a range of entertainment options for bored children or adults who need to 'switch off,' eg TV, music, games console, board games and books.
    » Ensure that the outdoor space is well used by providing patio furniture, a gas barbeque and attractive landscaping.

    What success will look like

    We always invite formal feedback from patients, families and carers and will use this to inform how we develop the space and promote the services we provide to the wider community

    Aim 2

    Return the 'Pop In' to its intended use as a patient bedroom.


    » Remove lounge and dining furniture from the Pop In and restore the bed and equipment needed to provide high quality care.

    What success will look like

    The 'Pop In' is ideally suited for use as a Bariatric Bedroom (for larger patients). We will record the number of patients who use the room and monitor their feedback.

  • Impact


    This project will provide a dedicated space for use within the ward, it will have multiple benefits from giving families a non-clinical space within which to spend time together to freeing up the pop-in room and in turn creating a patient bedroom that enables us to care for more patients with diverse care needs.


    The risks of the project going over-budget or time-scales. As an organisation that has grown and carried out capital build projects to develop new departments/services we have a strong dedicated team to manage the risks/budget and deliver the project on time. Risk assessments will be carried out to ensure minimal impact on patients, visitors and staff on the ward.


    We will inform funders when the project is underway and provide a report with images at the end of the project. After 6 months we will report on user numbers and provide case studies to demonstrate the impact of their contribution to our work. We will also encourage funders to visit.

  • Budget

    Budget - Project Cost: £19,320

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      Amount Heading Description
      £4,300 Sofa, armchairs, beanbags. Comfortable seating for family members.
      £4,000 2 x rise/recline chairs Specialist seating for the comfort of patients.
      £2,000 Partition doors Soundproofed, allowing us to create a private space when needed.
      £2,000 Landscaping, patio furniture. Planting around the patio for privacy and interest, seats, a table and BBQ for family time outdoors.
      £1,250 Soft Funrishings Curtains, blinds, cusions and rugs for warmth, comfort and privacy.
      £1,000 Dining furniture Table and 8 chairs so fmailies can enjoy a meal together.
      £3,300 Entertainment TV and stand, games console and games, books, board games, music system.
      £1,470 Storage Book shelves and cupboards.
  • Background


    The project will take place in Newcastle upon Tyne. The health of people we serve is generally worse than the England average, deprivation is higher than average and 16,670 children live in poverty.
    Life expectancy for both men and women in Newcastle is lower than the England average. Life expectancy is 14.3 years lower for men and 11.1 years lower for women in some of the most deprived areas of Newcastle upon Tyne than in certain least deprived areas according to the Slope Index of Inequality


    The Adult Service at St Oswald's Hospice provides care, free of charge, to people from Northumberland, Tyneside and North Durham who have life limiting conditions including cancer, MND and COPD. Most patients referred to our service are over 55 yrs. Many have complex physical, emotional and psycho-social needs. Often they are people with difficult family situations, financial problems and poor mental health (frequently, but not always) as a consequence of their progressive physical illness

  • Why Us?

    Why Us?

    We are the only independent hospice in Newcastle serving people from the region. Our multi-disciplinary team take a holistic approach. Our specialist clinical staff are experts in pain relief and symptom control, whilst our occupational therapists, physiotherapists, complementary therapists, social workers, chaplaincy and family support workers can offer both practical and emotional support to help relieve and resolve our patients' and their families other worries and concerns.

    Read more about the Charity running this project.


    Val Forster

    Val has managed our ward for over 20 years – she and her team have liaised with patients and families to ensure the planned works meet their needs.

    Jane Hamblin

    Our facilities manager has overseen all our small and large scale capital builds/refurbishments in the last 17 years, completing on time/ to budget.

    Stuart Franklin

    Stuart is our architect based at JDDK. He has nearly twenty years experience of delivering project nationally for health organisations.

    Jill Gregory

    Jill is a qualified chartered accountant with over 30 years experience. She oversees the budget for all hospice projects.