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Project information

Resources Development and Accessibility

The core mission of the project is to provide up to date, accurate information about all aspects of living successfully with Down’s syndrome. We are seeking support to create, update and develop a central hub directory of information and essential resources to support people with Down’s syndrome.

The initial redevelopment of the website will take approximately 12 months and the positive outcomes will continue on-going.

Charity information: Down's Syndrome Association

Down's Syndrome Association logo
  • Need


    The current site for resources desperately needs reviewing to ensure all the information is up to date and accurate, as well as easily accessible. Presently, there is no directory for information and resources which makes navigation and accessibility difficult.
    An injection of images and pictures is required to encourage a more ‘user friendly experience’. The current interface is densely populated with text, and most people with Down’s syndrome are proven to respond best to ‘visual sign posts’.


    The project would enable the DSA to contract a Content Assessor (CA) to review the current resources and develop a strategy for categorising the resources effectively to improve accessibility. The CA will create a directory page and include visuals to make it more user-friendly. The Information Team will review and develop any resources that require updating.
    The project will successfully create a comprehensive, user-friendly and widely accessible central hub of information.

  • Aims

    Aim 1

    To create a comprehensive and user-friendly directory of accessible and user friendly resources


    » A CA will list all available resources and create an easy-read list of downloads in one central location on the website

    What success will look like

    Success will be a comprehensive and easy to navigate website directory page containing resources

    Aim 2

    To utilise images and photos to make the interface visually inviting


    » The CA will add images and photos to the available resource thumbnails and interface to enhance understanding and make them visually inviting

    What success will look like

    A focus group will be consulted

    Aim 3

    To ensure the resources and information are up to date and accurate


    » CA will liaise with the Information Team to develop any out of date/inaccurate resources

    What success will look like

    The website will keep a record of all updated resources

    Aim 4

    To ensure the resources are organised and easily accessible


    » The CA will devise a strategy to map dedicated pages for users to access the desired information

    What success will look like

    A focus group will be consulted

    Aim 5

    To create a central hub of information about Down’s syndrome and encourage involvement


    » A central hub of information will be accessible to all and the DSA will encourage engagement of DSA members to submit further resources

    What success will look like

    A user survey will be available on the website and will encourage feedback regarding the resources development

  • Impact


    The project will increase the accessibility and usability of the resources and website, allowing access to a wider audience. We will demonstrate success by monitoring the website insights and speaking with direct users. We expect to see an increase in website traffic and a decrease in telephone inquiries regarding locating resources on the website. We will also encourage feedback from staff, focus groups and a user survey to monitor, measure and develop the long term success of this project.


    We are confident that there are minimal to no risks associated with this project. The DSA already have a safe and secure website, and a strong and dedicated Information Team that are keen to see the project succeed.


    The successful outcomes will be demonstrated in a variety of ways including a projected increase of website views, survey feedback, screenshots of the increased visual quality, and case studies from users of the resources (staff, people with Down’s syndrome and people who support them.

  • Budget

    Budget - Project Cost: £5,000

    Loading graph....
      Amount Heading Description
      £1,250 Content Assessor A Content Assessor will review the resources and strategise a plan to develop.
      £1,250 Information Team Development Information team time - accuracy and up to date info check
      £1,000 Website Manager To upload restructured resources content
      £1,500 Developmental Psychologist To oversee resources development
  • Background


    The project location is regional and the outcomes will be accessible to all. An external ‘Content Assessor’ will review and strategise the directory and development of the resources, the internal Information Team. The Psychologist based at DSA head office will oversee the redevelopment of the resources, and the resources will be uploaded by a website developer to become available and accessible to all users via the DSA website with an easy to navigate and visually appealing ‘central hub’.


    The great element to this project is that it benefits so many people. By creating an accessible, up to date and accurate directory of resources – anyone can utilise them. We predict we will see a definite increase in the following users; people with Down’s syndrome, families, carers, professionals, staff members, DSA and non-DSA members, and anyone with an interest in the condition.

  • Why Us?

    Why Us?

    The DSA demonstrate and deliver a high level of service, resulting in numerous achievements and long lasting outcomes. The DSA have a strong and dedicated Information Team that provide information, advice and support, as well as developing vital resources.
    The DSA have an established, safe and secure website which is best placed to host an accessible hub of resources. The DSA currently support over 12000 people across the UK – all of whom will benefit from the versatile resources development.

    Read more about the Charity running this project.


    Jenny Pearman

    Campaign leader