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Project information

Hospital Hopper

Providing a pilot service to take elderly, frail, disadvantaged and disabled people to local hospitals for non emergency appointments when they cannot travel by public transport.

12 months

Charity information: South East Dorset Community Accessible Transport

South East Dorset Community Accessible Transport logo
  • Need


    Improving the health of elderly, disabled and disadvantaged people who are finding it difficult to access non emergency healthcare at their local hospital due to a lack of suitable transport.


    By providing affordable and accessible transport to the local hospitals so that people have a means of getting to the out of town location and attending their appointment preventing further ill health through missed appointments

  • Aims

    Aim 1

    Improve or prevent deterioration in the health of frail elderly and disabled people in Bournemouth


    » Provide an affordable means of transport to local hospitals for appointments

    What success will look like

    There will be a reduction in the number of hospital admission for elderly and disabled people without transport in Bournemouth

    Aim 2

    Improve attendance of hospital appointments for frail elderly and disabled people in Bournemouth


    » Provide a low cost service which can be booked to transport people to local hospitals to attend non emergency appointments

    What success will look like

    There will be a reduction in the number of missed hospital appointments for elderly and disabled people without transport in Bournemouth

  • Impact


    If people are able to access services then people will stay healthier for longer, living independently at home and reducing the cost burden on the public purse.
    We will liaise with other agencies i.e Virtual Ward project for feedback from GP's, feedback from Dorset Healthwatch and Audit figures for missed appointments as we would expect to see a reduction in the number of subsequent appointments missed leading to problems not being picked up at an early stage.


    Acceptable costs to users balanced against full cost recovery:- Seeking funding for £4,000 will allow a return fare of £9.00 per user based on 21 weekly users. Our research of taxi costs and user experience suggest acceptable charge. A marketing and publicity strategy in place at an early stage will ensure awareness.
    Consistency of service; a mix of paid and voluntary staff to ensure delivery throughout the week.


    A 6 monthly report using figures from our user database provided to donors with a full report after 12 months on the success or otherwise of the project.

  • Budget

    Budget - Project Cost: £13,113

    Loading graph....
      Amount Heading Description
      £9,700 staffing Driving + admin
      £2,417 vehicle costs Running costs of vehicle
      £996 Depreciation Depreciation costs; replacement pot
  • Background


    The pilot will be offered across the Bournemouth post codes. Bournemouth population is 187,503, the largest in Dorset with the number of people limited by disability higher than average at 18.6%. A mainly urban seaside location with a reputation as a 'retirement' town. Two hospitals in out of town locations serve the population.
    Over 58,000 people living in Bournemouth aged 70 or older or consider themselves to be limited by disability. The number of people over 85 is expected to almost double.


    We have a database of 1100 users of our other services, elderly frail, disabled and people isolated by location.
    Around 900 users annually are expected to use the services.

  • Why Us?

    Why Us?

    The Organisation has been in existance since 2012 as SEDCAT. Prior to that as Bournemouth Community Transport; a Community Transport operator in Bournemouth.
    We have many years experience of successfully running transport projects for the people of Bournemouth.

    Read more about the Charity running this project.


    Sue Leighton

    Project Manager; will oversee the smooth running of the project and supervise staff and volunteers.

    Adrian Bramley

    Volunteer driver helping to deliver the services. Has been volunteering at SEDCAT for 5 years driving his own vehicle, a kind and caring driver

    Ron Danville

    A paid minibus driver; Ron has volunteered with us in the past and knows the client group well. Ron is a gold medallist in the Transport Games.