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Project information

COPE Project (Channel Our Positive Energy)

Psychological & emotional well-being are equally as important as physical health for people with neurological conditions, many of whom are elderly & vulnerable. COPE will help them deal more effectively with the challenges they face, promote independence & add value to the quality of their lives.

April 2017 - March 2018

Charity information: Neuro Therapy Centre

Neuro Therapy Centre logo
  • Need


    People with MS, Parkinson's, ME & other neurological conditions are acutely disadvantaged due to a lack of direct, regular, ongoing NHS support. Close links exist between chronic health problems & depression, often leading to crisis & reduced quality of life:
    - 50-60% of people with MS & Parkinson’s have anxiety/depression
    - bipolar is twice as prevalent in people with MS
    - 30% lifetime incidence of suicidal intent in MS
    - the health of 52% of Carers is affected by their caring role


    With a focus on Counselling, Occupational Therapy and Multi-Sensory interventions, “COPE” will be delivered by qualified professionals experienced in working with people with neurological conditions. Supporting both people with a neurological condition & their Carers, “COPE” will provide time limited, goal-focused support in both 1:1 and group settings. The structured programme will help them learn techniques & develop strategies to deal with issues known to accompany living with a condition.

  • Aims

    Aim 1

    People come to terms with their neurological condition,cope emotionally with symptoms, avoid crises


    » Cognitive Behavioural Therapy 8 step programme for recently diagnosed individuals to raise their self-awareness, and normalise their experiences
    » Mindfulness classes - teaching participants to focus on the ‘here and now’ rather than the past or what is to come
    » Buddying system for newly diagnosed offering support from someone living with the condition to help see beyond initial shock & recognise life beyond
    » Fatigue management & relaxation, preventing participants reaching point of physical exhaustion and emotional fatigue, and coming to a complete halt

    What success will look like

    90% of participants with a neurological condition feel they have been helped to come to terms with their condition & cope emotionally with their symptoms (from Annual User Survey)

    Aim 2

    Improved social inclusion to increase confidence and self esteem, and reduce dependence on others


    » Memory Clinic / Reminiscence therapy / Reality Orientation – techniques to help individuals remain mentally agile and increasing self-confidence
    » Multi-sensory support, focusing on audiology, visual distortion management & magnetic resonance techniques to improve wellbeing & reduce isolation
    » Telephone Counselling for individuals not able to attend the Neuro Therapy Centre premises in Saltney, ensuring they are not isolated or excluded

    What success will look like

    85% of participants report feeling more confident and independent and 90% participants report improved social engagement and reduced social isolation (from Annual User Survey)

    Aim 3

    Support & practical skills to enable Carers to care more effectively without detriment to themselves


    » Moving and handling skills and other strategies, techniques and equipment to support daily living
    » Occupational Therapy support, providing skills to improve the physical environment rather than the individual having to adapt to their environment

    What success will look like

    90% of Carer participants report gaining practical skills to enable them to care more effectively without detriment to themselves (from Annual User Survey)

    Aim 4

    Support for Carers to counter feelings of being alone/unable to cope, & resulting social isolation


    » Fatigue management & relaxation, preventing participants reaching point of physical exhaustion and emotional fatigue, and coming to a complete halt
    » Counselling for couples and family members to address communication blockages in a safe environment
    » Telephone Counselling for individuals not able to attend the Neuro Therapy Centre premises in Saltney, ensuring they are not isolated or excluded

    What success will look like

    90% of Carer participants report they feel better able to cope and more socially included in their community (from Annual User Survey)

    Aim 5

    Reduced need of both people with a condition and their Carers to access GP and hospital care


    » All the activities outlined in Aims 1-4
    » Access to other services delivered by the Centre to improve long term physical health including: - 1 to 1 & group physio - fitness & exercise

    What success will look like

    90% of all participants report improved long term physical health
    90% report improved emotional wellbeing
    90% report fewer GP visits due to improved health and wellbeing

  • Impact


    The project will improve the emotional wellbeing and thus the quality of life of both people with a neurological condition and their Carers by providing access to a service not otherwise easily available to them in their local community.
    We will demonstrate the success of this project by monitoring individual care plans, participant numbers, & through feedback from our Annual User Survey. Success will be a 10% increase in attendance for the next 3 yrs & a consistent 90% survey satisfaction rate


    Neurological conditions are unpredictable meaning individuals can experience unexpected relapse or secondary health problems at any point, so the main risk is non-attendance either by the individual with a condition or their Carer. By monitoring individual progress against care plans & maintaining regular contact with participants we can try to deal with issues in the early stages before they become a crisis, thus avoiding possible non-attendance & reducing the need for GP or hospital support


    Donors to this project will receive a 6 month report summarising progress and a 12 month report detailing success against aims. They will also receive the Neuro Therapy Centre’s quarterly e:newsletter and a copy of the results of the Annual User Survey.

  • Budget

    Budget - Project Cost: £66,384

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      Amount Heading Description
      £22,440 Occupational Therapy sessions 1 to 1 and group sessions held 3 times per week both on site and as home visits
      £23,664 Counselling Daily 1 to 1 and group sessions held both on and off-site
      £14,280 Multi-Sensory activities Daily access to audiology, visual distortion management and magnetic resonance techniques
      £6,000 Overheads and equipment Management, Admin and equipment (tablets & software for remote access) to support the activities
  • Background


    The Neuro Therapy Centre (NTC) based in Saltney, Flintshire has a catchment of Wirral, Cheshire & North Wales. Although parts of our catchment are reasonably wealthy, the nature of a neurological condition means that as well as the person with the condition having the give up their job, the Carer may also have to stop working to carry out their caring role, which has a huge impact on their economic independence. So subsidised access to services is critical to the management of their condition.


    The project will be accessible to people affected by a neurological condition in the region; the NTC supports around 500 people. Over 60% are 50+; 35% are 65+. All are physically disabled or care for someone who is physically disabled. As they age they become increasingly frail, vulnerable, & often isolated due to their condition. Whilst they are not acutely ill or in need of medical intervention ALL the time, they need access to regular support to manage their symptoms and live independently

  • Why Us?

    Why Us?

    Established in 1985, the NTC promotes self help & independence, and supports people with MS, Parkinson’s ME & a range of around 40 other neurological conditions. It is the only centre of its kind in the region and is a lifeline to many, providing access to services not otherwise available to them, including physiotherapy, fitness and exercise, complementary therapies, Counselling, OT, employment support, advice and signposting, as well as mutual support and a range of other social activities

    Read more about the Charity running this project.


    Jane Hall

    Qualified and experienced Counsellor who in 3 years has grown the service from nothing to 5 days/wk & gained the trust of participating individuals

    Eileen Morgan

    Qualified Audiologist who herself has a neurological condition & who has introduced a range of innovative new techniques to improve wellbeing

    Jackie Hughes

    Qualified and experienced Occupational Therapist who works to adapt environments to accommodate the individual rather than the other way around.

    Jane Johnston-Cree

    Centre manager and qualified physiotherapist with over 30 year experience who uses her expertise and drive to lead the project