Project information

Improving Patient Dignity

We want to create a new entrance to the Hospice for our Inpatient admissions. Our building was designed 20 years ago with a single entrance area, used by everyone. Patients arriving by ambulance are admitted in this way, which can be distressing for them and for anyone waiting in the reception area.

January 2016 - February 2016

Charity information: Wigan & Leigh Hospice

Wigan & Leigh Hospice logo
  • Need


    Patients arriving by ambulance for admission to our Inpatient Unit risk losing their dignity and self respect when they are transported through our busy reception area on a hospital trolley. This can also cause distress to people waiting in reception, some of whom may be relatives of patients already on the IPU and some of whom may be recently bereaved. We think that for these reasons it is no longer acceptable to bring in patients through our main entrance.


    We aim to build a new entrance for patients which will allow ambulances to park close by, with a sheltered external doorway. The corridor from the new door will allow patients to be taken directly onto the Inpatient Unit without passing through public areas, preserving their dignity. This work would also allow us to create a new access point off the corridor directly into to a quiet room, used by doctors to hold conversations with bereaved families, thereby avoiding the need to come through reception.

  • Aims

    Aim 1

    Preserve the dignity of patients arriving at the Hospice for admission to the Inpatient Unit.


    » By creating a separate entrance to the Hospice Inpatient Unit, with covered external doors and ambulance parking, allowing direct access to the ward.

    What success will look like

    Patients' dignity is manifestly improved by not arriving through a public area, but we also conduct satisfaction surveys with relatives to assess the satisfaction with our service.

  • Impact


    We aim to ensure that every one of our patients has a good end of life experience. A peaceful and private admission to the Hospice Inpatient Unit will represent one of the stages in this process, and the creation of a permanent new entrance point will be a long lasting contribution to this process. Unfortunately, most patients will only stay with us for around two weeks, but the longevity of the project will be in the numbers of people benefitting - over 260 patients are admitted each year.


    This is a construction project, so we will take steps to ensure that patient comfort and safety is not compromised during the building phase. Staff and volunteer health and safety will also be of concern, but we have good H&S procedures and the project will be managed by an experienced architect and QS.
    The noise generated by the building work could also have an impact, but we have been assured that with adequate screening, the disruption can be kept to a minimum.


    We would be more than happy to regularly update donors on the progress of the project and to invite people to the conclusion of the project, as we have done previously. We would also report the project & donor's details more widely on our website, by Tweeting and through the local press and media.

  • Budget

    Budget - Project Cost: £50,000

    Loading graph....
      Amount Heading Description
      £50,000 capital costs, building works Building works, estimated at this stage by the QS
  • Background


    The project will be located at Wigan & Leigh Hospice in Hindley, Wigan. The new entrance will be sited at the front of the existing building and give access to the Inpatient Unit.


    The immediate beneficiaries will be the c260 patients who are admitted to our Inpatient Unit each year. Their families will also benefit in knowing that their loved ones are afforded greater dignity as part of the admissions process. Other visitors to the Hospice, who may be relatives of other patients, will also benefit as patients are not transported into the Hospice in front of them. Most patients, relatives and visitors will come from Wigan, Leigh and surrounding areas.

  • Why Us?

    Why Us?

    The project is designed to benefit the patients and relatives visiting the Hospice.

    Read more about the Charity running this project.


    Tony Beardsworth

    Tony is our Maintenance Officer and has had many years supervising major building projects before joining us. He also cares deeply about our patients.

    Terry Molyneux

    Terry is our QS and will be the project manager once work begins. He has worked with us on other projects and understands the needs of our patients

    Clare Waller

    Clare is our Inpatient Unit Manager and a nursing Sister. She will sign off the final design and make sure that the patients are properly looked after