Project information

Scottish Outreach Worker

Borderline is the only organisation specifically helping homeless Scots in London. Our Scottish Outreach Worker project directly supports Scots who are rough sleeping, identifying their particular needs to help them take the first steps towards rebuilding their lives.

March 2016 - February 2017

Charity information


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  • Need


    Research carried out by Broadway, captured the number of Scots coming into contact with street outreach teams in Westminster, the City of London and Camden. The results provided a valuable insight into the actual numbers and support needs of these individuals, and confirmed that the majority of our clients are found within the Westminster area. Most importantly, it confirmed that a significant proportion of our clients are amongst some of the most entrenched rough sleepers in London.


    Borderline developed the post of Scottish Outreach Worker to be based at the Connection at St Martin in the Fields. The partnership provides the Connection with additional staff resources to work in a more innovative way with Scots, and enables Borderline to reach some of the most vulnerable homeless Scots in London. The Scottish Outreach Worker operates directly with Scots who are rough sleeping, identifying their support needs to help them take the first steps towards rebuilding their lives.

  • Aims

    Aim 1

    Accommodate and support 15 homeless Scots in a 12 month period.


    » Refer clients to the existing Beds for Borderline project, where we have priority access to rooms at a YMCA hostel in London.
    » Utilize the Connection at St Martin in the Field's relationships with hostels in the Westminster area.
    » Accommodate clients in temporary night center stays to ensure they are off the streets initially before moving onto hostel accommodation.
    » Approach local councils and Housing Associations to access private rented housing for our clients.

    The success will be illustrated through the outcomes achieved over the 12 month period. In the first year of this project we surpassed our original target by assisting 26 clients.

    Aim 2

    Engage clients with mental health support, substance misuse services, training &/or health services.


    » Refer clients to rehabilitation centres, where necessary, to access on-going support with mental health issues, drug and/or alcohol addictions.
    » Access training, volunteering opportunities and career coaching for clients in order to lead to future employment.
    » Help to claim benefits e.g. Health Care Certificates which allow a client to obtain free prescriptions if they are not claiming other benefits.

    We aim to engage 10 clients with mental health support, 10 clients with substance misuse services, 10 clients with training and 15 clients with health services.

    Aim 3

    Access birth certificates for identification purposes for clients.


    » Birth certificates provide ID for a client. This helps access benefits and health care. Borderline source these documents.

    Access 25 birth certificates over the 12 months. Many clients who come into contact with our Scottish Outreach Worker may not require further assistance.

    Aim 4

    Provide travel warrants, where necessary, for clients to reconnect back to Scotland.


    » Travel warrants include a coach ticket back to Scotland to help reconnect clients with family and friends. This helps prevent rough sleeping.

    Our formal outcomes monitoring system will measure the outcomes. We hope to provide 15 travel warrants for our clients, reconnecting many to their local connection in Scotland.

    Aim 5

    To provide household grants for essential items to set up their home.


    » Borderline offer household starter grants for new tenants who have previously been homeless and may not have the basic necessities to set up home.
    » The grant can include items such as: a kettle, microwave, toaster, bedding, duvet and pillows, a small television etc.
    » These are provided after an application and assessment interview with the Scottish Outreach Worker or Client Support Worker.
    » The costs of a small household starter grant tend to equal £200 per client. This will help relieve the financial burden faced by many clients.

    Providing 15 household grants for essential items over 12 months. These items relieve the financial burden faced by many clients after accessing housing.

  • Impact


    We provide an Outreach Worker for homeless Scots, who are considered to be the most entrenched or hard to move on rough sleepers in London.
    Borderline has access to London wide Street Outreach Team database (CHAIN). This allows us to track numbers of street homeless Scots across London and provides access to the type of interventions carried out, accessing the progress of individual clients. We evaluate our work by seeking feedback from agencies and clients.


    High demand could be a risk. The Scottish Outreach Worker has a capacity of 15 clients at any one time, although each client's situation is different and some move on quicker than others. This target could therefore reach up to 30. Maintaining a capacity is necessary, due to the importance of encouraging high engagement levels and the opportunity to build relationships and trust with clients. If demand exceeds capacity, our partnership will ensure we are best placed to provide any service.


    Donors to this project will receive our newsletters throughout the year updating them on the outcomes. They will also have access to a blog, written by our Scottish Outreach Worker, which shares stories and case studies. Donors will also be notified of any changes to the project.

  • Budget

    Budget - Project Cost: £51,608

    Loading graph....
      Amount Heading Description
      £40,254 Salary cost This includes: gross pay, national insurance, pension contribution & management salaries
      £6,617 Running cost Training, expenses, publicity and events, audit fee, IT, post, stationery, expenditure on clients
      £4,737 Premises cost license fee, security, water rates, gas, electricity, insurance, repairs & maintenance, cleaning
  • Background


    This project is based at the Connection at St Martin in the Fields which is in Westminster. The Scottish Outreach Worker however works pan-London. Outcomes from 2014-2015 showed that 20 of the 26 clients were identified on the streets of Westminster, with other boroughs including Islington, Haringey, Hackney, The City of London, Hillingdon and Camden. When a client moves into temporary or permanent accommodation, our Outreach Worker will continue to engage in boroughs which they are now resident


    Borderline's client group is homeless and insecurely housed Scots in London (within a radius of 35 miles of Charing Cross) who are in conditions of need, hardship or distress. To be eligible applicants must be born in Scotland or the child, widow, widower or surviving civil partner of a person born in Scotland.
    A significant proportion of our clients are also among some of the most entrenched rough sleepers in London.

  • Why Us?

    Why Us?

    We are the only charity helping homeless Scots in London. Our close partnerships with the Connection at St Martin in the Fields, St Mungo's Broadway and YMCA allow Outreach Teams the opportunity to pass on clients who have a Scottish connection, which leaves these organisations with further capacity to help others. We have found that clients have identified more readily with the Scottish Outreach Worker. A client said "This is brilliant; I can't believe there's a worker just for me."

    Read more about the Charity running this project.


    Daf Vinney

    The Scottish Outreach Worker has an extensive background working with homeless and insecurely housed individuals in London


    Clients are heavily involved in the success of this project. By engaging, clients are able to begin their journey away from homelessness.

    The Connection At St Martin In The Fields

    Our partnership with the Connection at St Martin in the Fields allows us to access a large proportion of Scottish rough sleepers.

Our Scottish Outreach Worker

Our Scottish Outreach Worker

"This is brilliant; I can't believe there's a worker just for me."

Simon - Client