Project information

Youth Counselling and Listening Support

Off the Record is the only provider of free, independent, confidential counselling and support for vulnerable children and young people in B&NES; supporting youngsters: with disabilities, living in care, coping with bereavement, affected by domestic abuse, mental health issues, young parents & more

1 - 3 years

Charity information: Off The Record - Bath & North East Somerset

Off The Record - Bath & North East Somerset logo
  • Need

    Need

    Thousands of children and young people are isolated and unhappy, dealing with depression, anxiety, bereavement, bullying, abuse, dysfunctional families, coming to terms with their sexual or gender identity and much more. Many develop eating disorders and self harm. Tragically, some commit suicide. Talking about their issues is hard, especially with the stigma surrounding mental health problems. Yet like physical illness, mental health issues affect people of any age, race, religion or income.

    Solution

    Off the Record is the only organisation providing free, independent, confidential counselling and support dedicated to young people in Bath and surrounding areas. Our Counselling and Listening Support project supported 318 children and young people aged 10-25 last year alone. Feedback from service users indicates the positive impact of this service - not just changing , but saving - lives. We have a growing waiting list but with your support we can help more children and young people in need.

  • Aims

    Aim 1

    Develop and expand the service to meet the growing demand from children and young people in need

    Activities

    » Recruit, train and support new Volunteer Counsellors and Listening Support Workers to maintain and expand the service to meet the growing need
    » Find new venues/ increase the number of sites we work at to meet demand for the service
    » Investigate other ways to support children and young people in need (e.g. drop in service, text/ online (e.g. email/ app) service
    » Monitor and evaluate the impact of the service to ensure ongoing service review and improvement and disseminate learning to partners and stakeholders

    Monitoring and evaluating the number of children and young people supported, the sessions offered, the issues presented, and the impact the service has. Reduced waiting list


    Aim 2

    Promote the service more widely to reach more children and young people in need

    Activities

    » Engage young people in promoting the service - 100% of service users say they would recommend the service to a friend.
    » Develop promotional materials such as a service brochure and disseminate widely
    » Nurture existing and new relationships with partners and stakeholders including health professionals, youth organisations, funders and general public
    » Engage in community activities and events to raise the service's profile and promote widely through press and media

    The numbers of young people being referred/ self referring to the service, public consultation, funding received, press and media coverage


    Aim 3

    Reduce the stigma around emotional and mental health issues

    Activities

    » Engage young people in designing, delivering and promoting the service and raising awareness of the issues among their peers
    » Educate and inspire though community work, and work with youth organisations including schools, colleges and universities, etc
    » Work in partnership with other organisations, including providing a local focus for national campaigns and awareness days
    » Promote activities widely in local, national and online press and media, using positive stories to challenge perceptions

    Through consultation and surveys, feedback from young people, feedback from partners and other stakeholders including national and local campaigns


  • Impact

    Impact

    Children and young people in Bath will know they have a safe, independent, non-judgmental place that they can go to and talk to someone when they need to - preventing escalation of issues. We will gather this information through consultation with children and young people, public consultations, work with other youth organisations, as well as records of young people attending our services.

    Risk

    Safeguarding issues (we have robust safeguarding protocols in place to prevent and address such situations). Lack of funding for the service ongoing (we are in the process of implementing a sustainable fundraising plan).

    Reporting

    We will report to donors with regular updates, evidence gathered through monitoring and evaluation, press cuttings, invitations to events, opportunities to get involved through volunteering

  • Budget

    Budget - Project Cost: £39,846

    Loading graph....
      Amount Heading Description
      £19,387 Salaries Coordination, Adminstration, Volunteer Management
      £4,350 Project Costs Venue Hire, Promotion, Mobile Phone, Professional Membership, Monitoring and Evaluation
      £11,900 Volunteer expenses Travel, Clinical Supervision, training, CRB etc
      £4,209 Overheads Office costs, IT, insurance etc

    Current Funding / Pledges

    Source Amount
    St Johns Hospital £15,000 Guaranteed
    Comic Relief £6,718 Guaranteed
  • Background

    Location

    Our project is based in Bath and North East Somerset - out of our Centre in central Bath and also in Midsomer Norton and Melksham

    Beneficiaries

    Children and young people aged between 10 and 25 years old that need support. Bath has hidden levels of child poverty. Many areas in Bath and North East Somerset are economically and socially disadvantaged. Emotional health and mental well-being can affect all children and young people irregardless of wealth of the area. We support all children and young people who need help.

  • Why Us?

    Why Us?

    Off the Record is the only organisation providing free, independent, confidential counselling and support for children and young people in the area. Established in 1994, Off the Record has an excellent track record of supporting children and young people in need and is highly regarded. For thousands of children and young people we have been, and continue to be the only place they can turn to for help.

    Read more about the Charity running this project.

    People

    Lynda Williams

    Lynda is the Director of Off the Record. She has a wealth of experience in working with children and young people's services.

    Harriet Burgess

    Harriet is responsible for recruiting, training and supporting Volunteer Counsellors and Listening Support Workers and day to day project coordination

    Eleanor Bell

    Eleanor is responsible for all fundraising, communications, press and media, web development and will promote and fundraise for the service