Project information

Five Stars Community Support

Employ 2 new staff to develop a volunteer programme in order to recruit, train develop and supervise disadvantaged volunteers in specific roles, i.e. shop assistants (the 10 pop-up shops), administrators, fundraisers and befrienders. As well as provide activity workshop for those socially isolated.

December 2014 - December 2015

Charity information: Five Stars Appeal Children's Charity

Five Stars Appeal Children's Charity logo
  • Need


    The rate of unemployment in Prestwich is both higher than the average & the national average, suggesting finding a job in this area maybe hard. (DWP)
    National stats for Bury show that 26,068 people have some form of mental health issue & 3,724 with a learning disability.
    Research also states 1 in 10 people over 65 are estimated to visit their GP because they are lonely, which correlates with 30% of our regular customers who visit the shop just to chat.


    A study found that unemployed people who volunteered between 20 & 99 hours during the year were roughly 7% more likely to find employment one year later compared to those who didn’t volunteer.
    Also research has shown the range of interventions for alleviating loneliness & social isolation can be grouped into 1-2-1 interventions, group services & wider community engagement. Those that look most effective include befriending & social group schemes.

  • Aims

    Aim 1

    Employ Two Volunteer Co-ordinators


    » Advertise the role, interview and recruit two Volunteer Co-ordinators
    » Train the two Volunteer Co-ordinators

    What success will look like

    Success will be two Volunteer Co-ordinators employed and trained

    Aim 2

    Recruitment of Volunteers


    » Volunteer Co-ordinators along with partner agencies will find and vet the disadvantaged people

    What success will look like

    We will have a robust process for working with other agencies to identify and check the eligibility of the disadvantaged people before they commence on our programme.

    Aim 3

    Volunteer Training Programme


    » Training modules will be developed in house, or bought in if we haven't got the capability yet
    » All training modules will be delivered as appropriate for each individual volunteer
    » Feedback from the volunteers will be acted upon to improve the training

    What success will look like

    Our evaluation system will collate quantitative and qualitative data on participants through feedback sheets, focus groups, questionnaires and exit interviews.

    Aim 4

    Drop-in Workshop Sessions


    » The drop-in sessions will be planned and advertised in the local community using different media including social media.
    » The drop-in sessions will be run twice weekly
    » Feedback from the volunteers will be acted upon to improve the sessions

    What success will look like

    We will work with local community bodies and advertise locally, to identify the people who are socially isolated and would benefit from attending a drop-in session.

  • Impact


    20 volunteers recruited, with 80% retention, demonstrating increased confidence and wellbeing.
    80% demonstrating increased work related skills.
    5% continuing to employment or further education.
    10-15 participants attending workshops feel less isolated by becoming more actively engaged in accessing activities in their local community, having stronger supportive relationships/networks by the end of the project.
    By measuring performance indicators we can ensure we are making a difference.


    Risk associated with each funding stream is monitored; funds and planned activities are only committed where sufficient funds are available.

    The Trustees ensure that major risks to which Five Stars is exposed are reviewed and that systems are established to mitigate those risks, i.e. staff absence, health and safety, lone working as well a continuity plan in case of possible disasters.


    A monthly report will be sent to the donors. The report describes project progress against the plan including Key Performance Indicators, any ongoing and forthcoming activities, lessons learned and any necessary changes that have been made to the project plan.

    The report will be sent by email.

  • Budget

    Budget - Project Cost: £42,335

    Loading graph....
      Amount Heading Description
      £18,200 Salary Salary for new staff #1 (£10 ph for 35 hrs/week, 52 weeks a year)
      £10,400 Salary Salary for new staff #2 (£10 per hour for 20 hrs/week, 52 weeks a year)
      £2,710 Marketing Marketing (Advertising, banners, flyers and t-shirts)
      £5,000 Op Ex Merchandise per pop up shop (£500 per shop for 10 shops)
      £3,025 Op Ex iPads (1 per shop + 1 spare)
      £3,000 Op Ex Cybertill (1 licence per iPad, monthly rental)
  • Background


    Prestwich has a diverse community made up of people of all ages, and from different backgrounds, faiths and cultures. Along with Whitefield it welcomes the second largest Jewish community in the country with an estimated population of 34,500. Prestwich has some Super Output Areas (SOAs) within the 20% most deprived in England.

    1 in 5 of the population have no qualifications and Prestwich has the highest level of problem drinkers in the Borough.


    The programme is aimed at all people who are over 19 years of age and unemployed. Five Stars is particularly interested in helping vulnerable or disadvantaged people, these are:
    • People with disabilities or health conditions
    • People with learning difficulties or mental health issues
    • People recovering from drug and alcohol dependency problems
    • Women
    • Lone parents
    • People over 50
    • People from ethnic minorities

  • Why Us?

    Why Us?

    Since 1974 we have raised money to help to pay for treatment of children with life threatening illnesses, over £3.5million for 24 separate projects. We need to continue supporting parents by increasing funds and complement this with our community project, collaborating with partners without duplication, helping to fill a much needed gap offering work placements and related training; helping individuals increase their skills, reduce isolation and reduce the unemployment figures for the area.

    Read more about the Charity running this project.


    Volunteer Co-Ordinators

    This role is vital, they will be responsible for recruiting and training the volunteers and measuring the success and impact of the programme.

    Nicola Smith

    Nicola’s experience of running the charity is extensive, her enthusiasm for helping others is boundless, she is the driving force of the project.

    The New Volunteers

    All volunteers will be essential for the project to be a success. They will help us to improve the project to ensure continued success in the future.