Project information

Enhancing the Caring Environment

Changes in the physical care environment have the power to transform patient experience. This project aims to enhance the Hospice in-patient unit to provide an environment which is modern, bright and easily accessible whilst retaining its calm and restful character.

3 months approximatley

Charity information: Wigan & Leigh Hospice

Wigan & Leigh Hospice logo
  • Need

    Need

    The current Hospice in-patient unit was built over 17 years ago for a particular patient group. Nowadays the patients we care for often have much more complex needs. As we all live longer we are now developing multiple conditions in old age, including cognitive impairment, which requires us to provide an environment which is specially designed and adapted to ensure patients can easily find their way around and feel safe and comfortable.

    Solution

    The project aims to enhance the Hospice in-patient unit through a series of improvements including redecoration, carpeting, improved lighting, natural and differentiated colour schemes and improved signage and imagery. Research and experiences gained from other settings show that these enhancements make the patient environment more inviting and ensure the unit is more accessible and easy to navigate for patients and visitors.

  • Aims

    Aim 1

    • Enhance the Hospice in-patient unit facilities for patients

    Activities

    » -Redecoration of rooms and corridors in a natural colour scheme that creates a sense of calm
    » Provide a new modern lighting scheme
    » Replace carpets and floor coverings
    » -Introduce new artwork of local scenes to stimulate conversation and reminiscence

    Success will be achieved through an enhanced patient experience


    Aim 2

    • Reduce confusion for patients in unfamiliar surroundings

    Activities

    » -Provision of new signage and differentiated colour schemes to aid orientation

    Success will be achieved by patients feeling more comfortable and familiar with their surroundings


    Aim 3

    • Enhance the visitor experience

    Activities

    » Provide enhanced overnight stay and washing facilities
    » -Improve availability of refreshments 24/7

    Success will be achieved through an improved visitor experience


  • Impact

    Impact

    Patients and their families will feel more at ease and comfortable within the surroundings of the in-patient unit. This work will make a significant impact on the patient experience for many years to come. This will also ensure we have facilities which are appropriate to meet the increasingly complex needs of our patients. This project is not just about changing the environment, but people’s views and perceptions of what a Hospice in-patient unit is like.

    Risk

    Ensuring the patient experience is not affected while the work is being carried out. Often we only have one chance to get this right.

    We have capacity to do the work in phases to minimise disruption.

    Reporting

    We will report progress to our donors via our newsletter and website. We will also invite them to see the in-patient unit once the work is completed.

  • Budget

    Budget - Project Cost: £50,000

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      Amount Heading Description
      £12,000 Redecoration Colour coded painting & wallpaper
      £18,000 Floor Covering Carpets ETC
      £8,000 Lighting Appropriate lighting for certain areas
      £5,000 Signage & Artwork Colour coded signs
      £7,000 Visitor Facilities Overnight Facilities, refreshemnts
  • Background

    Location

    Wigan and Leigh Hospice has been operating for over 30 years. It supports a local population of over 320,000 people across Wigan borough. This is an area of high social deprivation and need with significant health issues.

    Beneficiaries

    The Hospice cares for over 1,000 patients each year. Around 340 patients were admitted to the in-patient unit in the last year. Often these patients are accompanied by a significant number of relatives and friends, all of whom require the care and support of the Hospice.

  • Why Us?

    Why Us?

    The Hospice is the only specialist palliative care facility in the borough and we have successfully delivered high quality end of life care to tens of thousands of people over the last 30 years.

    Read more about the Charity running this project.

    People

    Alan Baron

    Alan is the Chief Executive of the Hospice with experience of major capital projects. He will oversee the whole project.

    Mike Parr

    Mike is the Corporate Director with overall responsibility for facilities and estates management. Mike will be the project manager in charge of all co

    Maxine Armstrong

    Maxine is Fundraising Manager with responsibility for ensuring a successful bid and local support. Maxine will ensure the project target is reached.