Project information

Hope Centre

The Hope Centre is an outreach centre that will allow women and men who are suffering domestic abuse to walk in and ask for help in their own time. We provide support, counselling, information and training within the Hope Centre. There are no similar projects operating in the area.


Charity information: Burntwood Pathway Project

Burntwood Pathway Project logo
  • Need


    When someone finally decides to seek help they may have to visit a number of different agencies and tell their story many times over. We have a centre that has many services available. At a time of great stress, we aim to make the process of seeking help as simple and seamless as possible.


    The Hope Centre is a place of safety for women and men to call into and get the help they need in a time of crisis. Only 2% of incidents are estimated to be reported to the police which means that there are many people silently suffering this dreadful treatment.

  • Aims

    Aim 1

    To provide assistance and support to women, men and their children, who are suffering domestic abuse


    » This is achieved by the provision of safe accommodation and a range of services.

    What success will look like

    Pathway operate the outcomes star to monitor outcomes and in addition to this we also monitor and record our output statisitics.

    Aim 2

    we aim to provide women with safety and support, whilst they make decisions about their futures.


    » This is achieved by the provision of safe accommodation and a range of services.

    What success will look like

    Pathway accept feedback from our service users in the form of questionnaires and we annually hold a service user away day and up to 4 service user forum meetings.

  • Impact


    Families that have been supported through the Hope Centre will go on to lead purposeful and pro-active lives requiring less or no statutory intervention. It is difficult to quantify the long term damage done to children who live with domestic abuse. The work of the Hope Centre supports the non-abusing parent to protect their children and damage would be limited by gaining earlier support and limiting the exposure to abuse.


    Lack of funding could affect this project. We are continually applying for grants, writing to charity trust funds and holding fundraising events.


    We operate an outcomes framework and can measure and quantify the impact that our services have on various aspects of service user's lives. This can be reported quarterly or annually to donors.

  • Budget

    Budget - Project Cost: £50,000

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      Amount Heading Description
      £10,000 Office costs Insurance, IT supplies, stationery, telephones
      £30,000 Property costs Rent, rates, utitlities, repairs and maintenance
      £10,000 Staff costs Receptionist/Administrator salary

    Current Funding / Pledges

    Source Amount
    Local authority £10,000 Conditional
    Anonymous donation £15,000 Conditional
  • Background


    The Hope Centre is based in Lichfield, Staffordshire, but we work with women and men from anywhere in the UK.


    Pathway provide support to approximately 2,700 families every year.

  • Why Us?

    Why Us?

    Pathway are the largest provider of domestic abuse support in Staffordshire.

    In 2012, Pathway Project was awarded the Queen’s Award for Voluntary Services; the Award is the MBE equivalent for an organisation. It is given in recognition of outstanding voluntary work in the community.

    Read more about the Charity running this project.


    Kathy Coe

    Chief Executive Officer and founder of Pathway Project.