Project information

Working Families Legal Advice Service

Working families are too often the ‘working poor’. Few know about their rights at work, most acutely parents on low incomes and in unskilled jobs. We provide free legal and benefits advice, aiming to help parents and carers stay in work, and protect family time together as well as family income

ongoing service

Charity information: Working Families

Working Families logo
  • Need


    Families need money and time to thrive. For too many parents, work and family life is in conflict. Women lose their jobs when they become pregnant or return after maternity leave; carefully balanced childcare and work can be undone by an imposed change to working hours; fathers who would like to play at active part at home find work unforgiving. Parents need to understand their rights at work, so that they can achieve the balance of home and work which best suits their family life.


    Our free legal advice service gives advice by phone and email on flexible working, maternity and parental rights, and in-work benefits. We help parents to understand how the law applies to them,and to negotiate with their manager to enable them to remain in their job.

  • Aims

    Aim 1

    To help parents remain in work and achieve the balance of time and money their family needs


    » To give timely, detailed and practical legal and benefits advice and support by phone & email

    Parents will tell us that they have been able to reach agreement with their employer about working hours, or have successfully challenged maternity discrimination.

  • Impact


    Longer term, men and women will be more likely to share childcare and work flexibly or part-time. The impact of this at work will be reduced discrimination against women and a closing of the gender pay gap; and at home, a much greater role for fathers.


    It is important that the quality and accuracy of our advice is of the highest. The advice team is led by an experienced solicitor, and supported pro bono by some of the UK's top law firms and practitioners.


    Via newsletters, the website and personal reporting as appropriate.

  • Budget

    Budget - Project Cost: £176,000

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      Amount Heading Description
      £95,000 advice team 4 p/t advisers
      £9,000 professional costs CPD, practice certs, prof indemnity
      £9,000 communications newsletters, promo, website
      £25,000 other staff management and admin staff
      £10,000 premises rent, rates
      £10,000 running costs phones, IT, consumables
      £9,000 legal and audit legal and audit
      £9,000 external evaluation external evaluation

    Current Funding / Pledges

    Source Amount
    Big Lottery £92,000 Guaranteed
    London Legal Support Trust £10,000 Guaranteed
    29th May 1961 Charitable Trust £5,000 Guaranteed
    Matrix Chambers (Causes Fund) £2,328 Guaranteed
  • Background




    Working parents and carers, especially those on low incomes

  • Why Us?

    Why Us?

    We are the only national organisation offering specialist advice and case work on discrimination connected to parenting responsibilities. We receive referrals from organisations as varied as CABx, Gingerbread, ACAS, Contact A Family, trades unions and law centres.

    Read more about the Charity running this project.


    Sarah Jackson