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Project information

Love your hearing aid

This project helps people recently diagnosed with a hearing loss to come to terms with it. Our volunteers make home visits to offer reassurance and advice, and make sure that people are getting the best out of their hearing aid - that it is working properly, how to keep it clean etc.

12 months

Charity information: Shropshire RCC

Shropshire RCC logo
  • Need


    Older people find it hard to accept that their hearing is failing. Their response is often to turn the TV up louder and withdraw from places where they can't hear conversations (eg social gatherings) than admit that they need hearing aid. This leads to isolation, loneliness, depression and the feeling that there is no place for them in society any longer. Our catchment is a very rural area where there are limited opportunities for people to access specialist social groups.


    We have a team of hearing impaired volunteers who understand how it feels to lose hearing and have themselves come to terms with having a hearing aid. They visit people at home, check that they know how to use the hearing aid, how to clean it etc. They also offer their personal experience of hearing loss and give advice and reassurance about other services that people can access.

  • Aims

    Aim 1

    Peer support & practical help to enable people with hearing loss to remain active in the community


    » Volunteers, themselves hearing aid users, visit people at home to help them understand how to use & get the best use out of their newly fitted aid

    What success will look like

    People often only need one visit fron a volunteer but can have as many as they need to come to terms with their aid and use it effectively. We have excellent feedback from users

  • Impact


    People who experience hearing loss withdraw from any occasions where there are competing sounds, starting with community venues (pubs, restaurants) then group family events (meals, parties). They may eventually cease going out and become withdrawn & isolated.

    A hearing aid can assist but takes time to adjust to. Peer support from a volunteer helps people understand how to use their aid effectively. People feed back that they are more confident to go out and engage with their community.


    There may be a risk that we have insufficient volunteers or they live too far from service users. We have a continual recruitment campaign at the hospital to mitigate this, supported by Audiologists. We have excellent training for volunteers and actively support them. Most of our volunteers are loyal and long-serving.

    Sometimes, despite best efforts, the hearing aid doesn't work for the client, in which case we encourage them to go back to have a different one fitted


    We do an annual report for this project which we will circulate. We hold events for volunteers which we encourage funders to attend to see and hear how the project is running, and meet the staff and volunteers. We will share feedback from clients.

  • Budget

    Budget - Project Cost: £4,000

    Loading graph....
      Amount Heading Description
      £4,000 salaries staff salaries
  • Background


    The area where we have a shortfall in funding is Telford & Wrekin


    Older people who have recently been diagnosed with a hearing loss and have been fitted with a hearing aid but who are struggling to get the best use out of it and are at risk of leaving it in a drawer, struggling on with poor hearing

  • Why Us?

    Why Us?

    We have been delivering this project for over ten years. We have excellent relationships with Audiology who make referrals and also provide specialist training.

    We have around 30 trained and very committed volunteers working on the project. They all use hearing aids themselves and, through their personal experience, can really help people to come to terms with their hearing loss and encourage them to persevere with getting used to their hearing aid.

    Read more about the Charity running this project.


    Rachel Whitney

    Project Co-ordinator