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Project information

Helpline publications - F.O.C to Helpline callers

Our National Helpline provides support, information and guidance to all those concerned about a bereaved child or young person. Following on from the call supporting publications are sent out free of charge. They offer anonymity and the time to absorb the intensive information at leisure.

April 2013 - March 2014

Charity information: Winston's Wish

Winston's Wish logo
  • Need


    Adults can find it difficult to talk with children about death, often because they are dealing with their own grief, but also because they are fearful of upsetting the child. Experience has shown us that when adults try to protect children by withholding information, the child will typically fill the gaps with their own vivid imaginations; commonly blaming themselves and worrying what has become of the person who died.
    Advice over a phone line is sometimes difficult to absorb and understand.


    Publications offer benefits of privacy and can be used flexibly - a little at a time. This equips adults to support a bereaved child at their pace, in their style and in a home environment - in a format that can be repeated again & again. Funding will ensure these materials are available to those who need it at a time when it is needed most.

  • Aims

    Aim 1

    To provide Helpline callers with supporting publications free of charge for one year.


    » Following on from a Helpline call and where supporting publications are required they will be sent without charge.

    What success will look like

    Success will be...
    All Helpline callers needing supporting publications free of charge,

  • Impact


    The right support at the right time makes a positive difference to the well-being of bereaved children.Our publications will enable parents and other significant adults to confidently support bereaved children make sense of death and rebuild their lives.


    The key risk is that insufficient / too many people require supporting publications. Extensive planning and monitoring will ensure that the people who most need these supporting materials will receive them free of charge.


    Donors will be regularly reported to via e-bulletins, newsletters, via social media updates and face to face at our events, Christmas Gathering and Family fun day.

  • Budget

    Budget - Project Cost: £29,900

    Loading graph....
      Amount Heading Description
      £23,000 Free publications 2011/12 Helpline publications sent out in 2011/12
      £6,900 Additional FOC publications 13 This increase is based on plannned increase to our Helpline services (+30% increase in publications)
  • Background


    Our Helpline is base in Gloucestershire, however our Helpline is a national service covering the whole of the UK


    Bereaved children and their families. The information and support available in Winston's Wish publications will enable adults to confidently talk about death and deal with grief appropriately - this in turn will allow bereaved children to make sense of death and rebuild their lives and face the future with confidence and hope.

  • Why Us?

    Why Us?

    Winston’s Wish is the leading childhood bereavement charity in the UK - offering the widest range of practical support and guidance to bereaved children, their families and professionals.
    Winston’s Wish is the only specialist national provider of support for children bereaved through murder, manslaughter, suicide and military conflict.
    In this, our 20th anniversary year we are aiming to support 30% more people than ever before and funding for Helpline publications would help us achieve this.

    Read more about the Charity running this project.


    Helen Mackinnon

    Helen's role is Clinical Services Development Team Leader. The Helpline &Helpline falls within her remit. Helen is dedicated to extending our reach.

I read the book from cover to cover. The next morning my son asked me how Daddy died. I would not have know what to say if I had not read that book

Helpline service user