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Project information

Drop In and Outreach Service

Our Drop In and Outeach Service is the only holistic service in the district providing practical and emotional support to help those who are homeless or vulnerably housed in the city of Winchester who may be experiencing a range of problems such as mental health and substance addiction.

July 2012 - April 2013

Charity information: Trinity Winchester

Trinity Winchester logo
  • Need


    Hampshire is often perceived as wealthy with few social and economic problems - however poverty and disadvantage are often concealed by the close proximity of wealth. Winchester has a significant homelessness issue which seems to be worsening: our statistics for 2010/11 indicate a staggering 53% increase in new people accessing our services. Our data indicates that this is more than just a ‘blip’ and that the number of people experiencing homelessness and its effects is increasing.


    Our Drop In and Outreach Service is available for 50 weeks of the year and supports vulnerable adults who may be rough sleepers, ‘sofa surfers’ or in temporary accommodation such as hostels or bed and breakfasts. It offers nutritious, hot breakfasts and lunches, bathing and laundry facilities; free second-hand clothing; health services including access to a GP, nurse and psychiatric nurse; advocacy and referral services on key issues such as housing, benefits and substance misuse.

  • Aims

    Aim 1

    To find appropriate accomodation for people who are homeless or vulnerably housed in Winchester.


    » Provide advocacy and referral services on housing and accomodation issues.
    » To help support vulnerably housed people sustain their tenancies.

    What success will look like

    Success will be to help secure suitable accomodation for each service user who accesses our Drop In Centre.

    Aim 2

    To tackle both the causes and effects of homelessness such as mental health problems.


    » Provide social and emotional support such as professional counselling and art therapy.

    What success will look like

    Success will be to see significant and long term improvements in mental health, a reduction in substance misuse and high risk behaviour.

    Aim 3

    To increase our service users employability and self sufficiency on a long term basis.


    » To encourage job seeking skills through our new Job Club.
    » To provide a full Learning Programme offering vocational and non vocational courses.

    What success will look like

    Success will be all of those service users who access our Learning Programme acquiring at least one nationally recognised qualification or securing paid employment.

  • Impact


    Client improvement in emotional well-being and self esteem
    Reduced social isolation
    Reduced high risk substance use following client intervention to address drug and alcohol misuse
    Opportunities to participate in meaningful activities as a stepping stone to entering education or employment
    Increased personal safety
    Less health problems
    Greater re-engagement with the community.


    As a small charity the primary risk affecting the future of our service is the continuing economic situation, particularly with regard to cuts in local statutory funding. To counteract this we have invested in fundraising and are diversifying activities as much as resource allows. We are also working hard to sustain key partnerships with other local agancies such as mental health, housing and probation teams to ensure increased streamlining and effectiveness of our service.


    Our Annual Report and Accounts is available to all our donors and we also provide quarterly updates on our work through a number of written and digital communications such as our Supporter Newsletter.

  • Budget

    Budget - Project Cost: £219,788

    Loading graph....
      Amount Heading Description
      £12,624 Equip & materials Food, grants, workshop materials
      £173,420 Staff costs Salaries, staff training & recruitment
      £33,744 Overheads Insurance, utilities, maintenance

    Current Funding / Pledges

    Source Amount
    Hampshire County Council £55,000 Guaranteed
    Winchester City Council £60,000 Guaranteed
  • Background


    City of Winchester


    Our beneficiaries range from the most chronically excluded rough sleepers (we estimate around 25 in Winchester) including ex-offenders to the long term unemployed and ex care-leavers on low incomes needing support with housing, employment or training. Typically, our service users have poor physical and emotional health, low self esteem, negative experiences of education or employment, low aspirations and bleak futures.

  • Why Us?

    Why Us?

    Trinity has over 25 years experience of providing a holistic and empowering service to some of the most vulnerable people in Winchester. Our success is achieved through a combination of interventions which address the multiple and changing needs of our service users. Trinity is unique in that we are the only local service professionally equipped to work positively with entrenched rough sleepers with drug or alcohol issues and allow access to service users’ children.

    Read more about the Charity running this project.


    Michelle Gardner

    CEO - background in Learning Disabilities & over 20 years management experience and a BSc (Hons) in Therapeutic Interventions for AddIction.