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Project information

Steps to Settlement

The Steps to Settlement Project will welcome asylum seekers and refugees in Slough, improve their quality of life, and facilitate self-reliance and integration. It will enhance community cohesion and support them in steps towards independence as members of the local workforce and electorate.

October 2012 - September 2016

Charity information: Slough Refugee Support

Slough Refugee Support logo
  • Need


    There is a high risk of detitution when asylum seeking people are first given leave to remain in the UK. Of 1,396 visits to our Drop-in last year, 26.8% of those visiting were destitute at the time of the visit. They are in urgent need of an income, housing , legal representation, and health care, as well as longer term settlement needs e.g education for their children and preparation for work.


    By a Gateway service of advice and advocacy which will not only address the immediate problem, but set an Action Plan of steps to settlement with the aim of avoiding future crisis. The service will be delivered by volunteers and use a data-base for recording targets and all the small steps achieved. We will also provide a Ways into Work element of the project for preparation of Job-seeking skills and volunteer mentoring, to help individuals to access training, education, jobs and voluntary work.

  • Aims

    Aim 1

    To address destitution and urgent needs among asylum seekers and refugees in Slough


    » A welcoming Gateway Drop-in Service of Advice and Advocacy, delivered by trained volunteers co-ordinated by a Gateway Co-ordinator.

    What success will look like

    Success will be...demonstrated through monitoring of outputs and outcomes (e.g. income secured), collated annually, and through a User Survey and feedback from other agencies.

    Aim 2

    To create an Action Plan with each household to determine steps towards longer term settlement


    » Trained volunteers will respond to a range of client needs, empowering them to handle longer term settlement needs e.g. access to English classes.

    What success will look like

    Success will be... demonstrated through monitoring of outputs and outcomes (e.g. income secured), collated annually, and through a User Survey and feedback from other agencies.

    Aim 3

    To enable refugees to take steps to access education, training, volunteering and work opportunities


    » Volunteers help, mentor and record steps taken, and one to one appointments, skills workshops undertaken, overseen by Ways into Work Co-ordinator

    What success will look like

    Success will be...demonstrated through numbers of refugees finding college and university placements, securing jobs, gaining student funding, passing Life in the UK test and more.

    Aim 4

    A Volunteer Programme of training and support where 50% of volunteers are refugees themselves.


    » Recruitment, training, support ,and up-dating meetings enabling volunteers to act as Advisers, Interpreters, Receptionists and many other roles.

    What success will look like

    Success will be...demonstrated through numbers of volunteers, percentage which are users, evaluation of training sessions, and attendance at training and monthly volunteer meetings

  • Impact


    Lives will be changed through avoidance of destitution, safe and healthy settlement, access to jobs, education and training, access for their children to schools and health care. This will all be demonstrated through our statistics for numbers helped and outcomes achieved, collated in our Annual Report.


    Main risk is funding difficulty, though we have a range of strong funders and a robust fund-raising strategy to spread risk.


    Through quarterly newsletters and our Annual Report. Individual reports can be written for specific funders. Visits are especially welcome.

  • Budget

    Budget - Project Cost: £434,357

    Loading graph....
      Amount Heading Description
      £274,079 Salaries 3 posts
      £123,347 General Running e.g. rent, telephone
      £36,931 Training travel etc 4 full days, induction mothly meeting child protection etc

    Current Funding / Pledges

    Source Amount
    AB charitable trust £3,750 Guaranteed
    Henry Smith Charities £30,000 Guaranteed
    Trusthouse Foundation £4,750 Guaranteed
    Anonymous £2,400 Guaranteed
    Hilden Trust £12,500 Guaranteed
    Berks Community Foundation £2,300 Guaranteed
  • Background


    Our premises at 28 Bath Road Slough SL1 3SR


    Around 420 refugee households, Local area will benefit from better community cohesion, reduction of street homelessness.

  • Why Us?

    Why Us?

    We are the only organisation in Slough which addresses all the needs holistically of all refugees and asylum seekers in the area. We have a track record of 14 years and a well trained voolunteer work force. We have excellent networking withother agencies in the town and are a respercted source of information on refugee issues. We have an ethos of sel-help and welcome which enables us to reach the hard to reach.

    Read more about the Charity running this project.


    Gateway Co-Ordinator

    A refugee herself, she will co-ordinate the drop-in service and mange the volunteer programme