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Project information

WildCall, the Sussex Wildlife Information Service

WildCall is Sussex Wildlife Trust's information service offering free advice on nature & conservation issues. Initially funded by local business the recession has seen this support dry up. We are appealing to keep this service free for families, young people & anyone wishing to learn about wildlife.

April 2012 - March 2013

Charity information: Sussex Wildlife Trust

Sussex Wildlife Trust logo
  • Need


    WildCall is a one stop shop for all questions or queries about wildlife & nature conservation. Through education & understanding we can help people to appreciate the wonderful wildlife we have & encourage them to protect & conserve our landscape.


    Enquiries can be made in person, via email, letter, telephone or online via our website & social media. Questions cover a wide range of topics including species identification, habitat management advice & information on gardening for wildlife. WildCall also produces factsheets & articles on a number of topics & provides information through its website.

  • Aims

    Aim 1

    To answer peoples questions & be a useful source of information.


    » Continue to provide a reliable, consistent service.

    What success will look like

    We keep detailed records of all enquiries & produce an annual report

    Aim 2

    To increase peoples knowledge & love of wildlife.


    » Improve & update the WildCall website.

    What success will look like

    Report on popular topics, where the enquires are from & how they heard about the WildCall Service

    Aim 3

    To encourage people to make wildlife friendly choices.


    » Produce new resources including 'how to' videos.

    What success will look like

    Report on popular topics, where the enquires are from & how they heard about the WildCall Service

    Aim 4

    To encourage people to take an interest in the landscape & how we use it.


    » Continue to promote the WildCall service through printed leaflets, online & the media e.g. radio interviews.

    What success will look like

    Report on popular topics, where the enquires are from & how they heard about the WildCall Service

  • Impact


    This project will allow us to have a positive influence on the wider public. We will equip them to make informed choices and take action that benefits wildlife. It will allow us to engender a love of wildlife and the British landscape in people and help us to secure nature interests for future generations.


    Many people care about wildlife and want to protect it. Unfortunately without good advice, some activities can do more harm then good. It is important that we are able to inform the public to equip them to make positive choices and do the best they can for their local environment.
    WildCall gives advice in person, via leaflets, our website, social media & radio & TV interviews. This way we can ensure that we are reaching all sectors of society & helping them to make wildlife-friendly decisions.


    Via the Sussex Wildlife Trust Annual Report which is sent to all members & published on line.

  • Budget

    Budget - Project Cost: £12,000

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      Amount Heading Description
      £10,000 staff time staffing the helpline & writing replies for the email enquires
      £1,000 advice literature Production of the literature distributed following enquires
      £1,000 office costs overheads & administration
  • Background


    WildCall is based within the Sussex Wildlife Trust's head offices in Woods Mill, West Sussex. However, the service is available to anyone anywhere via phone or email.


    Our target audience is people living & working in East Sussex, West Sussex & Brighton & Hove.

  • Why Us?

    Why Us?

    WildCall was devised & founded by in the Sussex Wildlife Trust. As experts themselves this is a boost for the service as there is a wealth of relevant knowledge & experience available nearby that the WildCall officer call upon to answer tricky, specialist or in depth enquires.

    Read more about the Charity running this project.


    Jess Price

    Jess is the dedicated WildCall officer. She answers all enquiries, creates most resources & updates the website.