Project information

Help community-based counselling

We want to support our main service offering affordable individual counselling to adults aged 18+ who might not otherwise be able to access this support when they need it.

We want to make sure that everyone who needs counselling can access it to support their mental health needs.

January 2018 - December 2018

Charity information: Help Counselling Centre

Help Counselling Centre logo
  • Need


    In 2016 we had a 19% increase in terms of new clients and in 2016/17 we increased the number of sessions we offered by 28%. This shows the substantial and growing need for mental health support.

    Stress, anxiety, depression and other common mental health problems affect individuals, families and communities. We aim to support wellbeing in the community by meeting the need for affordable and easily accessible one-to-one counselling in London.


    We support individuals in conjunction with other voluntary and statutory community services specialising in health, employment, parenting, and addiction.

    Counselling can enable people to:
    -Manage difficult periods in their lives, ie loss of job, end of relationship, bereavement
    -Cope with depression and/or anxiety
    -Recover from the trauma of childhood abuse or neglect
    -Feel less isolated and helpless
    -Move into recovery from addiction
    -Move from unemployment to a paid or voluntary role

  • Aims

    Aim 1

    To help the community by working with its most vulnerable members to improve their mental health


    » Offer compassionate, skilled, affordable one-to-one counselling on a short and longer term basis

    What success will look like

    Members of the community will come for 6 or more sessions of one-to-one counselling.

  • Impact


    Clients will provide feedback about the changes they have been able to make in their lives and how that has affected the people around them. We also use the Recovery Star to measure progress for clients across 10 key outcome measures.

    More people will hear about Help and refer more potential clients to us for counselling support.


    The main risk is the continued recruitment of sufficient numbers of volunteer counsellors. We have broadened our recruitment criteria and have tried new ways of advertising our vacancies to mitigate this risk.


    Via our website, Facebook page, Twitter and regular email updates.

  • Budget

    Budget - Project Cost: £15,000

    Loading graph....
      Amount Heading Description
      £15,000 Counselling sessions Supporting up to 80 people with up to 6 sessions of counselling.
  • Background


    Based on Portobello Road, the majority of our clients are from the tri-borough (68%), with 54% Kensington and Chelsea residents. There are a complex set of factors that can affect mental health, including housing, employment, relationships, diet and education and these are all issues for the borough's residents. Poverty can be a cause or consequence of poor mental health and K&C has wards in the bottom 20% of deprivation across England.


    Our client base includes:

    -44% with income less than £10,000 yearly
    -33% from black and minority ethnic communities
    -26% unemployed

    We see clients across the age range, from 18 to 70+.

  • Why Us?

    Why Us?

    We are located in the heart of Notting Hill and have been serving the community for over 40 years.

    Read more about the Charity running this project.


    Helen Stokes

    Helen is the director of Help. She makes sure that the charity has the funds, systems, staff and volunteers it needs to deliver its vital work