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Project information

15th Anniversary Appeal

The CBF will have been in existence for 15 years from early 2012 and whilst we have been successful in reaching 1500 of our target families we know that there are 10000 that could benefit from our work and we would like to launch a communications campaign to help reach these families

February 2012 - January 2013

Charity information: Challenging Behaviour Foundation

Challenging Behaviour Foundation logo
  • Need


    Families who care for a child or adult with severe learning disabilities and challenging behaviour can often feel isolated and because severe challenging behaviour is not common; they may feel that they are the only family experiencing such difficulties.
    They are often unaware that there are ways that they can manage challenging behaviour that mean the whole family can enjoy a better quality of life both in the home and enabling them to access community facilities.


    The CBF has a vast range of resources and runs training courses for families, but we would like to help more families access these. We also have in place a support line and an email network; which are available in office hours, but we would like to improve our use of social media to help families access mutual support 24 hours a day.
    Alongside social media we'd like to train an additional 15 family carer volunteers to support other families nationally; which has been a successful model for us.

  • Aims

    Aim 1

    Develop CBF's Social networking to support more families out of office hours


    » CBF staff to attend social networking training
    » Develop exisiting facebook and Twitter pages; particuarly the discussions section of Facebook to provide a bank of useful information for families
    » Look at other social networking possibilities including Flickr and You Tube to help families feel less isolated and able to share experience
    » Recruit more volunteers to moderate social networking sites and support families through discussion forums out of office hours

    What success will look like

    Success will be support to at least 100 families in year one on Facebook discussion forums out of office hours

    Aim 2

    Recruit and train 15 more family carer volunteers to support other families nationally


    » Recruit volunteers from across the country who are willing to share their experiences and support other families
    » Train and support the 15 additional volunteers

    What success will look like

    Success will be 15 additional trained volunteers that have supported at least 2 families each in year one

    Aim 3

    Targetted communications project for "gatekeeper" professionals throughout the UK


    » Identify approximately 8 000 potential professionals to communicate with (eg. Paediatricians, pyschologists, etc)
    » Send out mailing, emails and look at social networking possibilities to reach professionals and help them to understand how CBF can support families

    What success will look like

    Success will be 8 000 professionals who have more knowledge of the CBF and who are able to refer families to us for support

  • Impact


    By increasing the users on our Facebook and Twitter sites and the quality of information on the pages we will be able to provide a bank of information that can be accessed by new families in the future 24 hours a day.

    We are currently supporting 1500 families; we hope to have reached at least 2000 families by 2014. These families will report to us a decrease sense of isolation and a decrease in their family member's incidents of challenging behaviour as a result of support received from CBF


    Not all families will choose to use social media as a way of communicating, but this will be an additional form of communicating for the time being and we will retain existing communication channels.

    The families we recruit as volunteers will have a severely disabled family member and sometimes they themselves will be in crisis; therefore they may not always be available to support others. CBF staff members step in to support both families when this happens.


    We can provide a quarterly report which will report against the activities and where appropriate will give numbers and short case studies to show the impact of the project.

  • Budget

    Budget - Project Cost: £15,000

    Loading graph....
      Amount Heading Description
      £800 Social Networking Training and time spent on increasing presence on social network sites
      £7,200 15 more volunteers Recruitment and training of 15 more family carer volunteers
      £6,000 comms project identifying and posting out to 8000 professionals
      £1,000 contingency contingency
  • Background


    We are a national charity based in Chatham in Kent. This is largely a virtual project that will cover England, Scotland and Wales. Training for volunteers may be arranged in a different location for their convenience.


    Children and adults with severe learning disabilities who have challenging behaviour will be the key beneficiaries because their families and professionals involved in their care will be able to access more information and training around managing challenging behaviour and supporting them to access community facilities that they might not previously have accessed.

    Family carers will also benefit by linking with others in their situation, reducing their sense of isolation

  • Why Us?

    Why Us?

    Our charity was founded by a family carer who has a son with severe learning disabilities and challenging behaviour. Family experience is at the core of all our activities and when families receive our support we are often told of the relief they feel in sharing their concerns with someone who understands their situation.

    We have built up a strong reputation in our field and work closely with other charities and organisations to ensure there is no duplication of work.

    Read more about the Charity running this project.


    Vivien Cooper

    Vivien has a son with challenging behaviour and is Founder of the CBF ; she will play a key role in the communications aspect of the project

    Holly Butcher

    Holly is the Volunteer Coordinator and will recruit and train volunteers and has responsibility for the discussions on Facebook

Vivien Cooper and her son Daniel

Vivien Cooper and her son Daniel

finding CBF was like a light at the end of what had been a very dark place

Parent of a child with challenging behaviour