Project information

Shape Tickets 2012 – for disabled Londoners

Art can change people’s lives and ‘considerably widen hopes and aspirations for the future and improve self esteem.’ [Social Inclusion & the Arts 2007].

The project will provide disabled Londoners with a passport to London’s exciting arts events throughout 2012, and will reduce social isolation

January 2012 - December 2012

Charity information


Shape logo
  • Need


    Disabled Londoners continually miss out on going to arts events because they experience difficulties with: inaccessible transport; public prejudice; lack of confidence and fears about travelling alone; lack of money, particularly with the recent cuts to benefits.
    74% of disabled people have no daily contact with people outside their own home, and as a result, experience social isolation and loneliness [Office of Disability Issues (ODI) 2008], a shocking indictment on ‘modern-day’ London.


    Shape Tickets 2012 will assist disabled people to get out to arts events during 2012. This will be a social lifeline for many, providing them with their only human contact.
    Volunteer access assistants will escort members to events, using accessible transport, or simply meeting them at the venue. We will negotiate discounts with venues, and members can chose from group or one-to-one trips.
    This means members will be able to meet new people at accessible, fun, safe events, at affordable prices.

  • Aims

    Aim 1

    Enable access to London’s arts and cultural events for up to 2,400 disabled people throughout 2012


    » Organise 480 group or one-to-one trips to London’s art and cultural events for disabled people
    » Train and supervise a pool of 100 volunteer access assistants to escort members on trips
    » Arrange accessible transport (car, taxi, minibus, train, bus or tube travel) for members to travel to and from events
    » Liaise and support venues to accommodate people with a range of impairments and negotiate discounted tickets

    Success means up to 2,400 disabled people reporting positively about 480 fun, safe, and accessible trips and events

    Aim 2

    Offer enjoyable volunteering opportunities and work experience for 100 volunteers during 2012


    » Maintain, supervise and motivate a pool of 100 volunteer access assistants to escort members on trips
    » Provide a pool of 100 volunteers to assist members with a range of access needs.
    » Train volunteers in disability issues and tasks, such as handling wheelchairs, audio describing, guiding, and provide disability equality training
    » Signpost volunteers to other work or training opportunities in health and social care

    Success means 100 volunteers report they have the relevant skills and experience to assist disabled people on trips, and confidence to find other training or work

  • Impact


    The changes will be: Enriched lives -“Going to the theatre, being able to laugh is better than medicine” [Doris]; Reduced isolation-“I’ve had a hip operation and can’t get out. Shape is a life saver” [Davina Good]
    -Improved well being & self esteem; Equality of access–‘Everyone has the right to participate in and enjoy the arts’ [Declaration of Human Rights]
    We set a baseline of members, volunteers & trips, and record new numbers of each. We measure success via member & volunteer feedback


    Risks and ways to deal with them include: Insufficient members and volunteers -our current Shape Tickets service is a well-used service, with 750 members, and 50 volunteers; Inability to meet members’ access needs – we provide quality training to staff and volunteers; Accident, safety & POVA risks – staff and volunteers have safety and first aid training, and are CRB checked; Financial risks- Shape’s financial procedures ensure adequate reserves to mitigate against cash flow difficulties


    Donors will receive an immediate thank you letter from Shape’s CEO. They will receive a quarterly letter reporting on: numbers of trips and events; venues visited; numbers of members and volunteers involved; positive & negative feedback; changes to the project; how to get involved,

  • Budget

    Budget - Project Cost: £10,000

    Loading graph....
      Amount Heading Description
      £750 Volunteer Training Disability equality training, guiding, etc
      £1,250 Volunteer Tickets Assume free and discounted tickets available
      £2,000 Volunteer Expenses CRB checks, travel, parking
      £2,500 Accessible Transport costs minibus, car, taxi, tube, train
      £1,500 Access Support Sign Language Interpreters, support workers, equipment
      £500 Publicity and promotion website development, mailings, printing, advertising
      £1,500 Overheads staff time and supervision, admin, heat, light, telephone

    Current Funding / Pledges

    Source Amount
    The Coward Endowment £1,000 Guaranteed
    The Alchemy Foundation £1,000 Guaranteed
    Lisa Burger £500 Guaranteed
  • Background


    In London there are 1.3 million disabled people [Census 2001]. Of these:- A fifth report difficulties in accessing transport [Office for National Statistics 2009]; 1 in 8 have been treated unfairly as a result of their disability [ODI 2008]; They are 2½ times more likely to be unemployed than non-disabled people [Office for National Statistics 2009]; They face a ‘significant increase in poverty levels and social exclusion’ following government plans to cut benefits [Disability Alliance 2011


    The people to benefit are:
    -Up to 2,400 isolated disabled Londoners – “The trip really brightened my week. It’s just excellent to get out and enjoy being out. Shape is disability with dignity” [Shape member, 2011]
    - Disabled and non-disabled access volunteers
    -Disability-led and community groups will benefit from Shape’s expertise in accessing arts events for disabled people – “Shape has enabled us to include people who rarely get out. Now we can include everyone” [Peabody Trust]

  • Why Us?

    Why Us?

    Since 1977 Shape has worked to improve access to the arts for disabled people. 60% of staff & 50% of our Trustees are disabled.
    We aim to see more disabled people as arts audiences: Shape Tickets (as set out here), is our longest running and best-loved service, winning the Queens Award, ‘The MBE for voluntary groups’, for its volunteering service in 2010; Shape Training provides disability equality advice and consultancy to the arts – ‘one of the best ways to attract disabled audiences

    Read more about the Charity running this project.


    Davina Good (As Quoted Above)

    Davina has been a Shape Tickets member for 5 years, always happy to talk about how much the service has changed her life.

    Bernie Citron

    Bernie is a stalwart Shape Tickets volunteer – one member said about him “I find stairs difficult so it was great to have the volunteer’s help”

    Natasha Cox

    Natasha is a volunteer who says, “I’ve been a volunteer with Shape for 3 years, though it feels much shorter – time flies when you’re having fun”

    Pamela Jockhun

    Pamela is a member who says "with Shape I like I’m living back on the planet again, with improved my quality of life, confidence and well being"