Project information

Volunteer Coordinator

To recruit and train a Volunteer Coordinator who will manage existing volunteers, recruit and train volunteers to provide befrienders for Carers and a sitting service to enable Carers to take a break. Taking a break allows Carers to look after their own health, sustaining the role for longer.

2 years

Charity information: Carer Support Wiltshire

Carer Support Wiltshire logo
  • Need


    Carers are often carrying out their role unrecognised and without support. Unsupported Carers can experience poor health reducing their ability to sustain their role. They also experience social isolation, and increased frustration. Many Carers do not recognise themselves as Carers, merely a partner, son or daughter, parent or friend.


    Our befrienders are able to relieve social isolation, provide emotional support, and empathise with the frustrations experienced by those in the caring role. Our sitting service enables Carers to take a break from their role. Volunteers also assist in staffing events designed to identify additional Carers in the county.

  • Aims

    Aim 1

    Recruit and train a Volunteer Coordinator


    » Secure funding
    » Advertise and recruit
    » Train Volunteer Coordinator

    What success will look like

    Success will be having someone in post

    Aim 2

    Recruit and train new volunteers to befriend or sit.


    » Advertise and network to promote volunteering with Carer Support Wiltshire

    What success will look like

    Success will be increased number of volunteers matched to carers

    Aim 3

    Identify Carers


    » Use volunteers to staff display stands, staff can collects at supermarkets, assist with events involving professionals.

    What success will look like

    Success will be numbers of Carers identified at events

  • Impact


    Support for Carers will be delivered by Volunteers rather than staff for cases that are less complex.
    Cases will no longer be open to Support staff for extended periods ie longer than 3 months. Spreadsheets of open and close dates will be used to monitor this


    1. Reduced funding from local authority. Dealt with by seeking funding from elsewhere.


    We are diligent in recording statistics for all cases and activities and reports will be produced to meet the demands of funders.

  • Budget

    Budget - Project Cost: £24,000

    Loading graph....
      Amount Heading Description
      £1,500 recruitment advertise and recruit
      £12,000 salaries staff salary for 2 years
      £2,000 advertising to recruit new volunteers
      £4,000 expenses paid to Volunteers for time, travelling, etc
      £4,500 admin support including computers
  • Background


    The organisation covers the county of Wiltshire (as defined by the area served by Wiltshire Council). The Volunteer Coordinator role is required for the west of the area, which is presently without someone in this role. Core funding does not cover this role, and those fulfilling the role in other parts of the county are not funded for this locality.


    The 2001 Census said that there were some 40,000 Carers in Wiltshire, of which there are presently some 5,000+ supported by Carer Support Wiltshire. The newly merged organisation which is now aligned to the unitary authority is seeking ways to provide services more cost effectively. The governments initiative around volunteering is a fundamental part of this, which we wish to utilise.

  • Why Us?

    Why Us?

    Carer Support Wiltshire is funded by Wiltshire Council and NHS Wiltshire to provide information advise and emotional support to Carers in Wiltshire.

    Read more about the Charity running this project.


    Lindsay Poulsom

    Chief Executive Officer, overall organisational management

    Wendy Kinge

    Deputy Chief Executive Officer and Development Manager. Line manager to Volunteer Coordinators