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Project information

Winter Night Shelter

Each winter our shelters give 35 homeless people a bed for the night, dinner, breakfast, friendship and dignity. Our caseworkers help our guests get back off the streets for good.

This project will double the available bed spaces to 70 each night for 12 weeks starting in early January.

January 2012 - April 2012

Charity information: West London Churches Homeless Concern (WLCHC)

West London Churches Homeless Concern (WLCHC) logo
  • Need


    The need is clear: look in shop doorways at night ... homelessness is on the rise. Last year, 3673 rough sleepers were recorded in London, 2000 of them for the first time. Our shelters are always oversubscribed, and this year all the indications are that more homeless people will seek our help than ever before.


    We will double our bed spaces from 35 to 70 each night, and double our casework capacity to help people find solutions to their homelessness. We will offer companionship and dignity. We will help our guests rebuild their lives.

  • Aims

    Aim 1

    To provide enough bed spaces this winter to accommodate everyone who comes to us.


    » Instead of one shelter a night for 35 people, from January we will run two, for 70, offering a bed, a hot meal and breakfast.

    What success will look like

    Success will be measured through the number of different individuals who are able to access the shelter and sleep in a safe, warm place.

    Aim 2

    To offer our guests friendship and dignity, a break from their isolation.


    » Homeless who come to us are treated as guests: our volunteers cook for and serve them, they eat together, and our volunteers eat with them .

    What success will look like

    Feedback from guests helps us continually develop the welcoming environment offered in the shelter.

    Aim 3

    To provide showers, laundry facilities, clothing and shoes, and medical care.


    » In partnership with Chelsea Methodist Church we offer showers, laundry, medical services and second-hand clothes and shoes.

    What success will look like

    Success will be measured by the numbers of people accessing these services every day.

    Aim 4

    To provide casework support to find permanent solutions to our guests’ homelessness.


    » We will employ two experienced caseworkers for the winter to support our guests as they try to get off the streets.

    What success will look like

    Success will be measured by numbers of people who are supported to move-on from the shelter into more stable accommodation, work and financial situations.

  • Impact


    Short term, this project will help 70 people to survive – actually to remain alive – through a cold winter. Longer term, it will help rebuild lives: we will support homeless people back into stable accommodation, to work, to replace lost ID, to access benefits and drug and alcohol recovery programs, or to return to their home country. As many as possible it will support into permanent accommodation.


    Our service is cost-effective (£19 per night) because our 15 partner churches provide their halls for free. Our venues are staffed primarily by volunteers, and much of our food is donated. It would be impossible to operate our shelters without the support of our venue churches, our 300+ volunteers and our many generous donors.


    Our Annual Report & Accounts are available on our website, [address], and individual donors can sign up for our e-newsletter for updates on recent activity. Reporting includes feedback from our end-of-winter Guest Forum.

  • Budget

    Budget - Project Cost: £70,000

    Loading graph....
      Amount Heading Description
      £50,000 Staff A team of Project Staff are on hand every night to ensure the security of guests and volunteers
      £8,000 Food Everyone is served a cooked dinner and breakfast
      £12,000 Other costs e.g. Transport, Cleaning, Bedding, Staff Recruitment, Office Space, Storage Facilities, CRB Checks
  • Background


    This year our shelters will cover an enlarged area of West London, encompassing Hammersmith, Fulham, Chelsea, Kensington, Brook Green, Putney and Barnes. Despite their wealthy reputation, these areas have high numbers of rough sleepers, particularly in recent years.


    Many of our guests are people who have slipped through every other safety net. Around 8% of our guest are women, and over half are from overseas. We are the largest direct-access shelter in London and our open-door, no-questions-asked policy allows us to accommodate not only entrenched rough sleepers but also newly homeless people who are very vulnerable.

  • Why Us?

    Why Us?

    Our shelters are now in their 14th consecutive year: the expertise we have built in running them, together with our loyal and experienced partner churches and volunteers, will stand us in good stead for the challenging but vital extension of our services this winter.

    Read more about the Charity running this project.


    Steven Platts

    Steven is our Senior Project Manager and works with the trustees to run WLCHC’s entire operation, including this winter’s expansion.

    Neil And Naomi

    Neil and Naomi are our caseworkers, both qualified in social work and highly experienced in supporting homeless people trying to get off the streets.

    Jonathan And Geoff

    Jonathan and Geoff, our Project Managers, are responsible for the smooth operation of our shelters and supporting our team of Overnight Staff.


    More than 300 volunteers, led by Facility Co-ordinators, prepare the shelters, cook and serve dinner and eat with guests. They make all this possible!

They help people rebuild lives

Shelter Guest