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Project information

Fortalice Counselling Service

The provision of a Counselling Service for women and young people who are affected by domestic abuse

April 2015 - March 2018

Charity information: Fortalice Ltd

Fortalice Ltd logo
  • Need


    Domestic abuse can be very emotive and distressing especially when women become aware of the effects the abuse they have suffered has had on themselves, their children and other family members.
    These effects can be compounded by additional issues such as :
    - substance abuse, mental health and disability
    - the lack of childcare
    - financial constraints


    - is an important element of our work and is not only valuable as a stand-alone service but supports all other services in terms of addressing the consequences of domestic abuse
    - offers clients the opportunity to talk about difficulties in their personal life and encourages them to find solutions that will develop confidence which often helps to break the cycle of abusive relationships
    - This is a free service and will provide up to 8 creche sessions per week

  • Aims

    Aim 1

    Recruit suitably qualified counsellors


    » -continually review the recruitment and selection procedure
    » -publicise placement vacancies with local colleges
    » -recruit 5 new counsellors per year

    What success will look like

    Success will be achieveing a consistent body of 17 active counsellors

    Aim 2

    Offer 30-35 counselling sessions per week


    » Publicise the service
    » Undertake initial needs assessment with individual clients and discuss the most appropriate service or combination of services
    » Administer appointment system and maintain waiting list for the counselling service

    What success will look like

    Success will be achieving the target of 35 available sessions per week

  • Impact


    Long terms changes for individual clients to be empowered to find their own best way to overcome the difficulties they are experiencing in their personal life or come to terms with what cannot be changed.
    This will be demonstrated through feedback from individual clients and exit questionnaires.


    This is an on-going project and is highly regarded within Bolton. The main risk to this project is funding restraints. We have addressed this by prioritising the project within our funding strategy.


    We will provide statistical information from records relating to:
    -availability of the service
    -client attendance
    -counsellor recruitment
    We will provide evidence of direct feedback from clients and counsellors re their experience of the service and the placement

  • Budget

    Budget - Project Cost: £26,714

    Loading graph....
      Amount Heading Description
      £15,914 Staff Costs Salaries, recruitment, training, reviews for Counsellors. Client initial needs assessment.
      £4,800 Creche Providing creche sessions
      £6,000 Administration & Overheads Venue, Telephone & Postage, Travel, Marketing, Training Resources, Refreshments

    Current Funding / Pledges

    Source Amount
    1 Point £18,000 Conditional
  • Background


    We are based in Bolton, Greater Manchester and whilst the majority of our clients originate from Bolton, we do accept referrals from other areas.
    Bolton is the 50th most deprived out of 354 districts in England and more than a third of Bolton's residents live in disadvantaged areas.
    (source- Bolton: Our Vision 2007-17 / Indices of Deprivation ODPM 2004)


    The people who will benefit from this project are women and young people who have been subjected to domestic abuse. Statistics show that domestic abuse accounts for almost 25% of all violent crime and Bolton has one of the highest incident rates of domestic abuse within the Greater Manchester area.

  • Why Us?

    Why Us?

    We are a registered charity established in 1977 becoming a company limited by guarantee in 2008. Our refuge is regarded as a flagship project for the North West and we are the main providers of services in Bolton for women and children affected by domestic abuse. We are active members of the Bolton Domestic Abuse Partnership and steering committees for MARAC and other strategic integrated fora. We work in conjunction with other professionals and regularly meet to discuss the needs of clients

    Read more about the Charity running this project.


    Allison Wallace-Berry

    Allison has over 10 years experience of working with vulnerable adults and children. She has been instrumental in the coordination of this project.

    Lynn Holland

    Project Co-ordinator with a background in counselling and the supervision and support of counsellors.

    Gill Smallwood

    Director of Services - over 20 years experience in counselling and 18 years with Fortalice in both a voluntary and paid capacity.