Project information

Additional Hours Opening

We now open on Fridays to extend our availability, given the increase in demand of our clients. This is funded by a grant which ends in March 2011. We need £12,000 per annum to maintain this service. If not funded we will close on Fridays which will add to the 100 people per month turned away.

March 2011 - February 2012

Charity information: Bracknell & District Citizens Advice Bureau

Bracknell & District Citizens Advice Bureau
  • Need

    Need

    We are a successful charity and depend on grants and donations. Our current budget shows a funding gap of £30,000, which will negatively impact our core services, service levels and quality of services. We have received £3000 towards this gap recently. Certain of our regular funds have been cut back or withdrawn due to the economic climate. Other funding programs are finalizing their term. Additionally we are turning away 100 clients per month in need of our services.

    Solution

    We now open on Fridays to extend our availability, given the increase in demand of our clients. This is funded by a grant which ends in March 2011 If not funded we will close on Fridays which will exacerbate and add to the 100 people per month we are turning away from our core services i.e. a 20% decrease in service levels and 500 potential clients being refused help
    Funding will pay for the Friday resources - Supervisors, volunteer advisors and support staff

  • Aims

    Aim 1

    Extension of our Core Services to include Fridays

    Activities

    » Raise addition Funds to support the core costs of Friday Opening Hours. This will ensure that approximately 800 vulnerable clients will be helped

    Success will be... Obtaining new sustainable income to maintain Friday opening and helping 800 potential vulnerable clients currently at risk of not being able to reach us


  • Impact

    Impact

    Our Clients are of mixed race and age groups. These include students, the elderly, and disabled, unemployed, disadvantaged and marginalised members of the community.
    We help clients suffering social and emotional problems by addressing root causes - lack of knowledge of their rights, inability to express their needs and be heard effectively. 99% of clients recently responded positively in our Client Satisfaction Survey. We have also received positive feedback from Bracknell Forest Council

    Risk

    Failure to secure the £12000 per annum funding will likely cause closure of the CAB on Fridays. However, we will continue to focus on dedicated Fund-raising to Trusts, Grant making bodies and Corporations in addition to on-line donations/gift aid in order to continue Friday services. We will also need to continue to secure the support of Advisers and Volunteers by good planning and Training

    Reporting

    Requests from Donors for feedback and reporting will likely to vary. The CAB will provide reports including statistics as to the funding received and the numbers of Clients helped on Fridays. We also are able to provide feedback from satisfaction surveys completed by Clients.

  • Budget

    Budget - Project Cost: £12,000

    Loading graph....
      Amount Heading Description
      £12,000 Friday Opening Core Bureau services funding for Friday opening
  • Background

    Location

    Bracknell Forest is in central Berkshire, about 30 miles from central London. It has a population of over 113,000 with most living in urban areas. A third of the area is woodland and Metropolitan Green Belt. As well as the town of Bracknell it includes Sandhurst, Crowthorne, Binfield and North Ascot. Most people in Bracknell Forest are of working age, with low numbers of older people. People living in Bracknell Forest are healthy, but inequalities do exist.

    Beneficiaries

    Our Clients are of mixed race and age groups. These include students, the elderly, and disabled, unemployed, disadvantaged and marginalised members of the community.
    We help clients suffering social and emotional problems by addressing root causes - lack of knowledge of their rights, inability to express their needs and be heard effectively Last year we handled over 26000 client issues, conducted 5,500 client meetings, and handled 3000 telephone calls, 1700 written communications.

  • Why Us?

    Why Us?

    We are proud of our achievements and services to the local community. Feedback from Bracknell Forest Council and from our satisfaction survey has endorsed our operational success. There is increasing demand for our services. Our close relationships with our partners, the monitoring of our Clients problems and issues ensures we have a good understanding of local social needs. This knowledge is used to refine and add to our services, training and skilled resources.

    Read more about the Charity running this project.

    People

    Anne Harding

    Project Worker - The Money Talks Project, Working with 24 partner organisations including Bracknell Forest Council, PACT, Women's Aid,Children Centres