Coventry Independent Advice Service

Coventry Independent Advice Service

Charity information

Coventry Independent Advice Service

We provide free advice and information, predominantly on welfare benefits and debt/money advice issues, to all Coventry residents. We provide services via accessible outreach venues in the community (e. G. Libraries, childrens centres, community centres).

We are also part of the Coventry Advice Services Network which works to better coordinate advice within the city and to exercise a responsible influence on wider social policy issues.

Founded 1992

  • Mission statement

    Our mission is to advance the welfare of all Coventry residents, predominantly by providing information, advice, support and public legal education (PLE), thereby reducing inequality and improving quality of life within the city.

    We have articulated our vision as follows:
    Quality advice = informed choices = empowered citizens.

    We seek to embed our values throughout the organisation and see them as of fundamental importance to everything we do. Our core values are:

    • We are professional and accountable and take pride in offering a high quality service;
    • We act with honesty and integrity in everything we do;
    • We are both proactive and responsive;
    • We are welcoming and accessible; and
    • We treat each other, and everyone who uses our services, with dignity and respect.

  • Aims

    Coventry Independent Advice Service aims to:

    • To reduce inequality and deprivation, and advance the welfare of Coventry residents, by providing information advice support and public legal education (PLE) within Coventry.
    • To pursue any charitable purpose calculated to advance the welfare of the general public in Coventry.
  • Overview

    Established: November 1992

    Registered Charity Number: 1015216

    Board members: 12

    Full time staff: 7

    Part time staff: 2

    Volunteers: 2

    Phone number: 024 7652 1100

    Address: Oakwood House, Cheylesmore, Coventry CV1 2HL

    View charity accounts on the Charity Commission website
  • Advice by email and web-chat

    We want to extend our reach within the city, allowing everyone to seek advice via email an... More