Shelter Cymru

Shelter Cymru

Charity information

Shelter Cymru

Shelter Cymru is an independent Welsh charity, founded on the belief that everyone in Wales has the right to a decent, secure home. Since 1981, we have helped more than half a million people fight for their rights, get back on their feet and find and keep a home. We provide free, independent, expert housing advice and support on the phone, online and face to face. We attend court to defend people at risk of losing their home and we campaign to tackle the root causes of the housing crisis.

Founded 1981

  • Mission statement

    OUR VISION: Everyone in Wales should have a decent and affordable home: it is the foundation for the health and well-being of people and communities.

    OUR MISSION: Shelter Cymru’s mission is to improve people’s lives through our advice and support services and through training, education and information work. Through our policy, research, campaigning and lobbying, we will help overcome the barriers that stand in the way of people in Wales having a decent affordable home.

    OUR VALUES: Be independent and not compromised in any aspect of our work with people in housing need.
    Work as equals with people in housing need, respect their needs, and help them to take control of their own lives.
    Constructively challenge to ensure people are properly assisted and to improve good practice.

  • Aims

    Shelter Cymru aims to:

    • Build a core foundation service and increase our frontline services, preventing homelessness and helping those living in poor housing.
    • Create a mass movement to campaign for decent homes and to tackle the root causes of the housing crisis.
    • Achieve greater financial independence.
  • Overview

    Established: December 1981

    Registered Charity Number: 515902

    Board members: 12

    Full time staff: 100

    Volunteers: 40

    Phone number: 01792 483003

    Address: 25 Walter Road, Swansea SA1 5NN

    View charity accounts on the Charity Commission website
  • Shelter Cymru Live

    Shelter Cymru needs to expand its services to meet increasing demand by adding Adviser cap... More
  • Helping More People

    We help almost 19,000 people in Wales each year. We have set ourselves a strategic goal of... More