Purbeck Citizens Advice Bureau

Purbeck Citizens Advice Bureau

Charity information

Purbeck Citizens Advice Bureau

We provide free advice and information on 9 core advice subject areas in the district of Purbeck.
Clients can seek advice in the following ways:
personal visit to the office,telephone, home Visit,e-mail or letter.
In addition to the above, specific project funding allows Purbeck Citizens Advice to provide specialist advice on homelessness prevention, welfare benefits,debt & energy advice. We also provide financial capability advice seeking to improve clients ability to manage household budgets

Founded 1998

  • Mission statement

    Purbeck CA is committed to the aims and principles of the Citizens Advice service.
    The Citizens Advice Service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

    The service aims:
    • To provide the advice people need for the problems they face.
    • To improve the policies and practices that affect people’s lives.

    Purbeck CA aims to offer an accessible service to the diverse community of Purbeck, via face-to-face advice, telephone, letter, e-mail, and outreach and home visit services. The service to clients is based on the needs of the community locally, including people who are disadvantaged through social exclusion, including rural isolation, and/or discrimination. The service is available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.

    Purbeck CA also gives prominence to Research & Campaign work as it is one of the twin aims of our service.
    An important part of Citizens Advice work is to gather evidence which can be submitted to government or other appropriate bodies to influence social policy.
    As a service we have a huge amount of insight and data about the problems our clients and their wider communities face
    We use the experiences of our clients to influence how local and national policies and procedures are developed and implemented; and campaign for positive changes to help clients.

  • Aims

    Purbeck Citizens Advice Bureau aims to:

    • To provide the advice people need for the problems they face.
    • To improve the policies and practices that affect people’s lives.
  • Overview

    Established: November 1998

    Registered Charity Number: 1068414

    Board members: 9

    Full time staff: 3

    Part time staff: 10

    Volunteers: 28

    Phone number: 01929 550328

    Address: Purbeck Citizens Advice 2 Mill lane Wareham Dorset BH20 4RA

    View charity accounts on the Charity Commission website
  • Taking advice to rural communities

    This project offers a home visiting service to people in rural areas who are disadvantaged... More
  • Youth Club Adviser

    To engage with young people aged 12 - 25 working in partnership with the Purbeck Youth & C... More