The Silver Line Helpline

The Silver Line Helpline

Charity information

The Silver Line Helpline

The Silver Line is a free, confidential, 24 hour helpline offering information, friendship and advice for lonely or isolated older people, available at any time day and night, every day of the year.

Founded 2013

  • Mission statement

    To promote the protection of older people and in particular;
    - To set up and maintain telephone lines or other means of communication or correspondence to assist older people in danger, suffering isolation, or being abused physically, sexually, mentally or financially.
    - to help older people who are in danger or in need of financial, medical, protective or like assistance and to give older people advice, guidance and comfort; and
    -to befriend and support older people

  • Aims

    The Silver Line Helpline aims to:

    • To answer one million calls a year and befriend 12000 isolated and lonely older people in the next two years.
  • Overview

    Established: November 2013

    Registered Charity Number: 1147330

    Board members: 9

    Full time staff: 50

    Part time staff: 150

    Volunteers: 1980

    Phone number: 020 7224 2020

    Address: Minerva House 42 Wigmore Street W1U 2RY

    View charity accounts on the Charity Commission website
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