Tax Volunteers

Tax Volunteers

Charity information

Tax Volunteers

Tax Volunteers provides free practical professional tax help to older people on incomes of less than £17,000 pa via the TaxHelp for Older People programme (TOP). TOP offers a completely independent and impartial service and deals with any tax problem, no matter how large or small. TOP operates through a team of around 700 volunteers drawn from the tax profession who give their time free-of-charge to run tax surgeries in user-friendly and accessible venues (e. G. AgeUK, libraries, CABx etc). The volunteers make home visits where people are isolated because of caring commitments, disability, transport difficulties or geography.

A telephone help-line staffed by 8 advisors, trained to a very high standard in personal tax issues, administers the TOP programme, resolves many queries over the phone, arranges appointments with volunteers and refers clients to tax surgeries and to other agencies where necessary. The callcentre is based in Dorset and contactable on 0845 601 3321. Tax Volunteers are also active in training individuals and staff from other agencies in tax matters, advocacy and consulting and lobbying statutory bodies to make the tax system more accessible.

Founded 2004

  • Tax Help for Older People (TOP)

    TOP provides free, independent and highly professional tax help for older people on low in... More