Charity information


Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help.

We’re here so no one has to fight bad housing or homelessness on their own.

Founded 1966

  • Mission statement

    We strive every day to give people the help they need, and we campaign relentlessly to achieve our vision of a safe, secure, affordable home for everyone.

  • Aims

    Shelter aims to:

    • Safe is about being in a supportive community, free from harassment from rogue landlords, and living somewhere your children aren’t at risk from damp or bad wiring.
    • Security is about having a long-term tenancy so you can plan ahead for more than a few months, and feeling able to raise issues without the threat of eviction.
    • Affordable is about making sure enough homes are built, so everyone in our society can buy or rent a home and still have something left to live on.
  • Overview

    Established: December 1966

    Registered Charity Number: 263710

    Board members: 11

    Full time staff: 500

    Part time staff: 200

    Volunteers: 500

    Phone number: 0344 515 2000

    Address: 88 Old Street EC1V 9HU

    View charity accounts on the Charity Commission website