Citizens Advice (National Association of Citizens Advice Bureaux)

Citizens Advice (National Association of Citizens Advice Bureaux)

Charity information

Citizens Advice (National Association of Citizens Advice Bureaux)

The Citizens Advice service helps people to resolve their problems. As the UK's largest advice provider we are equipped to deal with any issue, from anyone

  • Mission statement

    Citizens Advice Bureaux deliver advice services from over 3,300 community locations in England and Wales, run by 338 individual charities. Citizens Advice is the national body for bureaux and is a registered charity in its own right. Together we make up the Citizens Advice service. Of the 28,500 people who work for the service, over 22,000 of them are volunteers and nearly 6,500 are paid staff.

    Through the training, information systems and operational support it provides, Citizens Advice equips bureaux to deliver the highest quality advice to their local residents. In turn, client evidence submitted by bureaux alerts Citizens Advice to widespread problems that require action at a national level.

    In the last year alone, the Citizens Advice service helped 2. 1 million people with 6. 6 million problems. But we're not just here in times of crisis - we also use clients stories anonymously to campaign for policy changes that benefit the population as a whole.

  • Aims

    Citizens Advice (National Association of Citizens Advice Bureaux) aims to:

    • To make society fairer
  • Overview

    Registered Charity Number: 279057

    Phone number: 03000231231

    Address: 3rd Floor North, 200 Aldersgate Street, London EC1A 4HD

    View charity accounts on the Charity Commission website